Luggage Superstore Ulasan

Good morning Peter, Many thanks for taking the time to leave this great review of Luggage Superstore for us. I'm delighted to see that you were pleased with the delivery time frame and that you think the suitcase is really good too. Wishing you all the best, Sarah

Good morning Elizabeth, Thank you for taking the time to leave this fabulous review for us. I shall have a look into who it was who spoke to you on the telephone and will pass your comments on. Wishing you all the best, Sarah

Good afternoon, Happy Friday! Thank you so much for taking the time to leave this great review for us. I'm delighted that you were pleased with the communication that you received and your fast delivery. Have a great weekend, Sarah

Good afternoon, Thank you very much for this great review. I love your choice of Handbag. The Tuscany Leather Tulipan is such a pretty bag, so I'm delighted to see that you love it too. Hope you have a lovely weekend. Sarah

Hi David, Thank you for taking the time to leave this fantastic review of your recent Luggage Superstore experience. We really appreciate you saying that you would buy from us again and i'm very pleased to see that you thought our delivery time frame was excellent. Have a great weekend, Sarah

Hi Sophie, Thank you for taking the time to leave this great review for us. I'm pleased to see that you thought our delivery was prompt and that it was easy to order from our website. Wishing you a great weekend. Sarah

Good afternoon, Thank you for this great review of Luggage Superstore. I shall pass your comments on to our warehouse team as they are the ones who ensure that delivery notes are passed on to our drivers. Kind regards Sarah

Hi Elizabeth, Thank you for taking the time to leave this review of your recent experience with Luggage Superstore. I am really pleased to see that you felt that you were kept up to date with the progress of your order and that you felt it was delivered promptly. Wishing you a great weekend, Sarah

Good morning Andrew, Many thanks for taking the time to leave this fabulous review for us. I can see from your order that you required a Saturday Delivery, which is why the cost for postage was £15.00, usually, next working day delivery is just £4.95. I'm delighted to see that you like your new Garment Bag from Samsonite and that it suits your needs well. They are full of quality and features and hopefully it should last you a very long time. I'll ensure that I pass your comments on to our customer service team and really must thank you for your very detailed review. Wishing you all the best, Sarah

Good morning Jennie, Thank you for taking the time to leave this really honest review for us. I'm pleased that your first order arrived quicker than you expected. You are correct in stating about external delays and for that we can only apologise but must thank you for your patience. Unfortunately Samsonite are listed as one of the brands that are occasionally affected by customs delays - I did an audit yesterday of delivery time-frames and can say that nearly 90% of our orders are delivered to the customer within 5 working days, with the vast majority of these being within 48hours, which is why you received your first one so quickly. I can see that we had received your first order at around 10pm, it was dispatched from us the following day, to arrive with you the day after that. We are always looking for ways to improve our delivery times, so this feedback is very important to us. Kindest of regards, Sarah