Hi Juraj, Further to our email discussion we apologise that you did not get the service that you expected when booking your course with Coptrz. Unfortunately there was a problem with our training partner receiving your booking confirmation which was rectified as soon as we became aware of the issue. We understand you have now booked another course, however should you wish to purchase any equipment in the future we would like to offer you a 10% discount by way of an apology.
We hope to do business with you and again i apologise that your experience was not what you expected.
Thank you
Coptrz Team