Merci Maman Personalised Gifts Ulasan

It's great to hear that the necklace has been a success. We have given alot of thought to whether it should be engraved on both sides. Eventually we decided that it was better not to for several reasons. One of these was that the engraving on the Intertwined Necklace is often a message which is split over the two circles and unless both circles turned over at the same time(which seemed very unlikely), the engraving would not make any sense at all. There was also the positioning of the engraving to take into account and it was felt that it was likely that some of the reverse engraving would not be visisble. I do hope that this is clear and that the Necklace continues to be enjoyed otherwise. Merci Maman Team

Thank you for your feedback but I was concerned that it has scratched. The bracelet is made of good quality 925 sterling silver. Although silver is considered a softer metal, your bracelet has a "rhodier" coating which should protect and delay any scratching and so I am concerned that your one is faulty. I would be grateful if you would email a photo so that I can see it myself and then contact you. My email address is emma@mercimaman.co.uk Merci Maman Team

I am so pleased to hear that the bracelets were a success on the big day itself! The braid itself should not have come undone and I apologise for this. I am emailing you separately with a Returns Label - please do use it to return the bracelet to us and I will arrange it to be restrung and returned to you as soon as possible. Merci Maman Team

Thank you for your feedback but sorry to hear that the braid has frayed in what is an unusually short period of time. It really is very quick for this to happen so I will arrange for it to be restrung and returned to you as soon as possible. I will send you by email a free Returns Label separately. Merci Maman Team