We are sorry to hear that the vacation home in which you was staying had some small bugs. All of our homes are regularly treated by a Pest Control Specialist, it is an essential procedure for homes in this type of environment. It was most unfortunate that you was affected, however, on the day that you reported this to us we immediately made arrangements for Pest Control to come to the home to deal with the matter. The batteries in smoke detectors need replacing at different times, again it was unfortunate that we replaced one and then another needed changing. We are not aware of any features listed on our website that are not available in the home, as you have not detailed what these are then we are unable to offer an explanation at this time. We do hope that you had an enjoyable time in Orlando and we would welcome the chance to assist you with your accommodation needs should you return in the future.