Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

My Cruises Ulasan

https://www.mycruises.com.au

My Cruises Reviews from all our customers. Learn more about MyCruises here!

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peringkat selama setahun terakhir

Menampilkan seluruh 1,895 ulasan

Jeannette Bunn

Mt Martha V

4 years ago

Tanggal pembelian: 28/07/2019

Apa yang dikatakan Jeannette Bunn tentang My Cruises:

All questions and general contact were met with friendly/knowledgeable people on the first call.

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Marilyn Boundy

4 years ago

Tanggal pembelian: 22/07/2019

Apa yang dikatakan Marilyn Boundy tentang My Cruises:

They didn’t live p to my expectation regarding g my recent enquiry to a very new published deal. Disappointed

Charlene

My Cruises

4 years ago

Hello Marilyn, Thank you so much for your feedback and we sincerely apologise for the disappointment this has caused you. We passed your feedback to our Cruise Leaders and they have advised that they are trying to get in touch with you to further discuss your concern. Feel free to let me know your best contact number and a time that would suit you and I can ask that they call you directly. We will also take your feedback into account to ensure that our services and process are improved for a more seamless booking experience in the future. We hope our services thus far have been positive and you are looking forward to an exciting cruise holiday. Kind regards, My Cruises.

Marilyn Boundy

4 years ago

Hi Charlene My phone no. +61 418303955 Thanks Marilyn

Charlene

My Cruises

4 years ago

Hello Marilyn, Thank you so much for your prompt response. We passed your information to our Cruise Leaders and asked them to prioritise your call. If you have any further issues hearing from them, please don’t hesitate to let me know. Also, kindly remove your contact number on the review for security purposes. Kind regards, My Cruises.

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Robert Heyward

4 years ago

Tanggal pembelian: 23/09/2019

Apa yang dikatakan Robert Heyward tentang My Cruises:

Generally staff are quite good and responsive to our requests. They try to do their best for us.

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Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 31/10/2019

So far, the experience has been very good & the customer service rep has been very efficient.

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Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 13/09/2019

The person I spoke to where helpful and patient with me.

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Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 26/07/2019

Tabatha has been very helpful and has gone out of her way to make sure we have all everything we've requested into our booking. Only small issues when trying to pay, this was sorted by the team.

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Michael

Newcastle

4 years ago

Tanggal pembelian: 07/10/2019

Apa yang dikatakan Michael tentang My Cruises:

Heather was extremely helpful. Very easy to contact and communicate with.

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Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 03/09/2019

Efficient service and communication

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Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 28/06/2019

Pleasant people to deal with

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Pelanggan Tepercaya

4 years ago

Tanggal pembelian: 30/06/2019

Very helpful and easy to talk to. Worked out my needs.

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Tentang My Cruises

My Cruises is a unique Australian owned company whose aim is to make cruising less confusing. Offering a hand-picked selection of the best cruises and packaging them together with flights, transfers and added bonuses such as pre-cruise city breaks to create unbeatable value cruise holidays. Customer experience is our number one priority, and we ask every customer for a My Cruises review so we can constantly improve our customer service. My Cruises testimonials are consistently positive and our happy customers love the service they receive.

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Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo