Thank you for your feedback and sending in the images for us to view, we’re sorry to hear that you’re not totally happy with your purchase.
We carefully select the best photographs and provide detailed descriptions to portray a true and accurate representation of our products. The size of this item is also displayed on the listing prior to ordering.
We are sorry that your expectations were not met on this occasion and we have taken your comments on board so that we can improve our offering, however as this item is non faulty and a personalised custom order, we are not able to offer a return of this item due to our company policy.
We do apologise for any inconvenience that this may have caused.