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Romans Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/romans | Feefo

Menampilkan seluruh 1,978 ulasan

Mr & Mrs White

Gu466lnn

7 years ago

Tanggal pembelian: 22/08/2017

Apa yang dikatakan Mr & Mrs White tentang Romans:

Good service lm buying a buy to let ut your management fees of 12per cents are a bit to high

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 02/08/2017

The only contact/action that occurred was generated by me. No customer service hence a complaint was lodged

John Sumner

Romans

7 years ago

I am sorry that you were given cause to complain and we have dealt with the issues you had and your complaint has been fully resolved. I am pleased that we have now re-let your property, should you need any assistance in the future please do not hesitate to contact me, Kind Regards, John Sumner, Regional lettings Director

Pelanggan Tepercaya

7 years ago

Unfortunately despite being offered a resolution, which included an offer of 3 months free of management fees, we have just received the first landlord payment with management fees deducted. It would appear that Romans administration has not improved and remains poor as previously reviewed.

John Sumner

Romans

7 years ago

Thank you for your review and sorry to read your disappointment, Richard Gibbons will contact you directly regarding this as I understand he was awaiting your acceptance to his suggestion. Kind Regards, John Sumner, Regional Lettings Director

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Mr and Mrs Earp

7 years ago

Tanggal pembelian: 03/08/2017

Apa yang dikatakan Mr and Mrs Earp tentang Romans:

During our married life, we have bought and sold several properties in various parts of the UK. We can report that Romans Guildford have been by far the best Estate Agents we have used. They have exc

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Mrs Kumud

7 years ago

Tanggal pembelian: 02/08/2017

Apa yang dikatakan Mrs Kumud tentang Romans:

Team was quite professional(Sara, Oliver & Amy). Promptly responded. Also, since we are new to the country, we were not quite familiar with renting T & C here in the UK and we had a lot of questions.

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Richard O'Neill

Romans

7 years ago

Thank you for your positive feedback which I will pass on to the Camberley team, Many Thanks, Richard O'Neill, Regional Lettings Director

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 02/08/2017

Very responsive in finding a new tenant after tenant gave notice.

Sue Winterbourne

Romans

7 years ago

Thank you for your feedback which I will pass on to the team at Bracknell, Many Thanks, Sue Winterbourne, Regional Lettings Director

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Mr & Mrs M Simmonds

Maidenhead

7 years ago

Tanggal pembelian: 10/08/2017

Apa yang dikatakan Mr & Mrs M Simmonds tentang Romans:

Absolutely fantastic service from the Romans Maidenhead team. Held our hands all the way through the process and we never felt under pressure. Sold our property and bought our onwards property with th

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Mark Wright

Romans

7 years ago

Thank you for positive comments and taking the time to write a review.

We always aim to offer a fantastic service and ensure the whole moving process is as stress free as possible.

Thank you in advance for any future recommendations and if we can be of assistance in the future, please feel free to contact us.

Kind Regards

Mark Wright

Regional Director, Residential Sales

01344 404705

mwright@romans.co.uk

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Mr Kumar

7 years ago

Tanggal pembelian: 15/08/2017

Apa yang dikatakan Mr Kumar tentang Romans:

Customer service was always responsive and courteous, though at times its difficult to speak to the right person. Property Manager (Mark) was very helpful and customer oriented.

John Sumner

Romans

7 years ago

Thank you for your comments and positive feedback which I will pass on to the team and especially Mark, Kind Regards, John Sumner, Regional Lettings Director

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 03/08/2017

The Move Manager, Lorraine, was invaluable at the end of the process. However, the initial pricing of the property was maybe a bit ambitious, despite the fact I had said that I wanted it priced to sel

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Mark Wright

Romans

7 years ago

Thank you for taking the time to write such a positive reviews; in particular, your comments regarding Lorraine.

Selling a home can be a long process however, as you have experienced, the move manager is invaluable throughout the process.

Thank you again and if we can be of assistance in the future, please feel free to contact us.

Kind Regards

Mark Wright

Regional Director, Residential Sales

01344 404705

mwright@romans.co.uk

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Mrs Goodwin

Taplow, Maidenhead

7 years ago

Tanggal pembelian: 16/08/2017

Apa yang dikatakan Mrs Goodwin tentang Romans:

The Sales Manager Briar Jones and our sales processor Natalie Boyd were amazing! Highly professional and so helpful, really gave us confidence that they would get the best possible price for our prope

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Daniel Collis

Romans

7 years ago

Thank you for taking the time to leave a positive review regarding Romans in Burnham. I am pleased to read that Briar and Natalie were helpful and that your recent house sale went well. Kind regards, Daniel Collis, Regional Manager, Residential Sales, 01344 205141.

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Mr Andrew Peter Hill

7 years ago

Tanggal pembelian: 02/08/2017

Apa yang dikatakan Mr Andrew Peter Hill tentang Romans:

Compared to Campsie, you appear to have many more people handling an account and therefore confusion sets in on who you should contact..

Sue Winterbourne

Romans

7 years ago

I am sorry to see by your rating that you are disappointed with Romans and I would like to understand what has happened. Please contact me directly on 01895 456500 to discuss any issues you are experiencing, Dale Craft, Lettings Manager, West Drayton

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Tentang Romans

Romans – Award winning Estate Agency and Lettings Agency. With almost 30 years’ experience in Berkshire, Buckinghamshire, Hampshire, Middlesex, Oxfordshire and Surrey, we offer expert help with all your property needs – from selling or letting your property to helping you find your perfect home to buy or to rent.

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01344 753218

Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 3GZ, United Kingdom

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