https://scmpress.hymnsam.co.uk/help/ebook-faq
Sorry to read this - have you read our FAQs on the subject? You will need to download an app to read on your ipad - see the link here. Pls advise if you continue to have any issues via admin@hymnsam.co.uk and we will look into more.
With thanks and best wishes, Michael SCM Press/Hymns A&M