Dear Customer,
Thank you for sharing your thoughts.
We are though sorry to learn of your continued dismay, with Customer Support already working closely with you to ensure the bouquet blooms beautifully, as our flowers are sent mainly in bud, to flourish following delivery.
Should you like to talk about your comments further however, please do not hesitate to get back in touch, as we are always happy to help.
Our apologies once again from Serenata Flowers.
Kind regards
Faye
Customer Support
Serenata Flowers