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Serenata Flowers Ulasan

http://www.serenataflowers.com
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Menampilkan seluruh 346,307 ulasan
Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 11/07/2011
very good
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 13/10/2011
Particularly impressed with packaging - arrived in box which protected the flower display ,not something i've seen before , so will surely use again
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 07/09/2011
1st class service and easy online webpage
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 22/09/2011
Rude, disrespectful customer service. When I informed them that I later found Serenata Flowers online with the poorest rating of all London florists, I was told that was irrelevant and false. Others s
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SerenataFlowers.com
Serenata Flowers
12 years ago
Thank you for your comments. We are so sorry that the service you received was not of our normal standard, we have looked on the order notes and will be taking action to the operators you spoke to. Please accept our apologies for the way your call was dealt with and please rest assure we will be looking into this further. Kind Regards Customer Services Serenata Flowers.
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 20/09/2011
Excellent service good products and very reliable service
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 07/08/2011
excellent
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 05/09/2011
Good service, easy to organise from the other side of the world
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 03/07/2011
The service was bad. The flowers did not arrive when I ordered, I had left extra time as I wanted them on a Sunday. I placed the order (it was confirmed) on Tuesday and asked for delivery on Saturda
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SerenataFlowers.com
Serenata Flowers
12 years ago
Thank you for your comments. As advised when placing the order this particular bouquet was sent out via Royal Mail which is delivery within 1-2 wokring days. "Although delivery is normally on the chosen delivery date, we cannot guarantee an exact delivery date for our budget range. Flowers are normally delivered within 1 – 2 days of your chosen delivery date. To guarantee delivery, we recommend that the delivery date selected is the day before the flowers are required. However, this may mean that the flowers arrive a day early. " However regarding the flowers arriving in a poor condition I do hope from your contact with ourselves we were able to resolve the issue for you. Kind Regards Serenata Customer Services Team
Pelanggan Tepercaya
12 years ago
This explanation is not acceptable. I did exactly what Serenata said: I ordered on Tuesday for delivery on Sunday, allowing at least 1 or 2 days for the delivery to be made AND for the flowers to arrive on Saturday so that they were there for the Sunday birthday party. The flowers arrived late MONDAY afternoon, 6 days after ordering, also half dead and with a wilted balloon. I am definitley NOT satisfied with the service, after sales service or explanation. An apology wouldn't go amiss either.
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 02/10/2011
Please use this space to let us know what you Delivered as promised.
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Pelanggan Tepercaya
12 years ago
Tanggal pembelian: 22/09/2011
No further comment
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Tentang Serenata Flowers
Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.
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No. 11, L-Ufficcji, Ground Floor, Misrah 28 ta' Frar 1883, Birkirkara, Northern Harbour District, BKR1501, Malta
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Tentang Serenata Flowers
Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.