Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Serenata Flowers Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/serenata-flowers | Feefo

Menampilkan seluruh 346,307 ulasan

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 13/10/2011

Ordered on line, got value for money, no fuss and delivered in timely manner. excellent service.

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 19/09/2011

Nice flowers

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your feedback. We are sorry that the gift message was not received with the order and have emailed you at your Serenata log in to discuss this further. Kind regards, Emma, Customer Services Team Serenata Flowers

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 03/07/2011

I was quite appauled by the flowers that were sent to my mum, they looked dry and not worth the money

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your comments. Im sorry to hear the flowers arrived and were not in the perfect condition we hoped them to arrive in. If you would like to take this matter up further please feel free to contact our customer services team dircetly. Kind Regards Serenata Customer Services Team

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 16/08/2011

good service

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 12/10/2011

Shame the flowers were not up to expectations, especially as I spent in excess of £30. The website and ordering service were good but product fell short.

Pelanggan Tepercaya

12 years ago

Shame the flowers were not up to expectations, especially as I spent in excess of £30. The website and ordering service were good but product fell short

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your comments. I am sorry that you were not happy with the bouquet delivered, we have contacted you through your Serenata email to see if we can resolve the matter as we do not want flowers sent out that are not of good quality. We have not put imformation on the website about the balloon to avoid disappointment. Kind Regards, Serenata Flowers Customer Services Team.

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 06/07/2011

Reliable ,they did as promised

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 25/07/2011

I was very disappointed with the service provided by Serenata flowers. I specifically chose to use them as the website gives the impression that they work with local florists to provide a personal ser

...

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SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your feedback. I am sorry to hear that you were not happy with the ordering and the delivery. Unfortunately all of our next-day flowers and flowers by post are delivered in a sturdy box and wrapped with cellophane for protection in transit We will look into changing the website so that it's a little clearer when ordering and not so confusing. I have had a look into the order and can see that you contacted us and we have compensated you for the poor flowers that were delivered. Kind Regards Customer Services Team

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 01/10/2011

Quick response and delivery andrecipient very pleased with flowers. Thank you. Second time of using you!

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 05/07/2011

Too expensive for product sold

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your comments. I am sorry that you were not happy with the balloon delivered, if you would like to get in touch with our customer services team we are more than happy to help and try and resolve this for you. We have also made it clearer on the website the size of the balloons so that we can avoid other customers being disappointed Kind Regards, Customer Services Team. Serenata Flowers

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 22/08/2011

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your feedback. We are sorry that the product arrived to you in a poor condition and can see from the notes on your order that we have discussed this with you and resolved the matter. Kind regards, Emma Customer Services Team Serenata Flowers

Ulasan produk

Belum menerima undangan ulasan?

Tentang Serenata Flowers

Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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No. 11, L-Ufficcji, Ground Floor, Misrah 28 ta' Frar 1883, Birkirkara, Northern Harbour District, BKR1501, Malta

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?