Serenata Flowers Ulasan

Thank you for your feedback. I am sorry to hear that you were unhappy with the order and the size of the bouquet, we will be addressing the matter and try and make it clearer on the website so that people are aware what they are ordering. Please be advised that all our next-day flowers and flowers by post are delivered box and wrapped with cellophane for protection in transit. If you would like to discuss the matter further please do not hesitate to contact our customer service team direct Kind Regards, Serenata Flowers Customer Services.

Thank you for your feedback. I am sorry to hear you were not impressed with the service you had received. I can see from your order you had spoken to 2 members from out customer services team and the matter was dealt with accrodingly. Please accept our apologies for any disappointment you have exprienced when ordering from Serenata Flowers. Kind Regards Serenata Customer Services Team

Thank you for your feedback. Unfortunately the flowers you ordered from our Postal Range which we are not able to guarantee or specify an exact date. We do however anticipate that the flowers arrive within 1 - 2 days of your chosen delivery date, as this was not the case please contact our customer services team and we will try and resolve the issue for you Kind Regards Serenata Customer Services Team

Thank you for your feedback. We are happy to hear that you were pleased with both our service and the Oriental Breeze bouquet that you received, we would however like to discuss with you futher the issue with the balloon. We have emailed you at your Serenata log in. Kind regards, Emma Customer Services Team Serenata Flowers