Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Serenata Flowers Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/serenata-flowers | Feefo

Menampilkan seluruh 346,307 ulasan

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 17/07/2011

fantastic, arrived at recipiants door on date requested in excellent condition - this is 2nd time have used you & will certainly recommend your services

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for lovely comments and im glad to hear you were impressed with the Sugar Hill bouquet and the I Love you balloon. Would look forward to hearing from you again soon. Kind Regards Katherine Customer Services

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 08/10/2011

Overall, everything seemed smaller than I expected from the website photos. If the word 'small' had been used in the descriptions I might have had a more realistic expectation for the money.

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for you feedback. I am sorry that you were not happy with the size of the bouquet, we will make sure that is stated more clearly on the website to avoid anyone else being disappointed. Please do not hesitate to contact us further if you believe you did not get the right amount of stems in the bouquet and we will look into this for you. Kind Regards Customer Services Team

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 02/07/2011

The online system didn't update to tell me the flowers had been delivered, but I found out from the birthday girl that they had.

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 12/08/2011

n/a

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your feedback. We would be more than happy to help you further if you could contact us and specify exactly what was wrong with the order. Kind Regards Serenata Flowers Customer Services

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 25/08/2011

The website said you could track delivery of your order. This was not the case and as flowers were a surprise, the recipient should have been able to accept. A neighbour who my daughter didn't know t

...

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Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 10/09/2011

My order was not dispatched and my friend did not receive her birthday gift, even on second attempt did not arrive

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your comments. As I can see from your order you selected flowers from our Postal Range which we are not able to guarantee delivery on the choosen date. I am sorry that your order appears to of been one of these. I hope that we have helped you with issues when you contacted us and has now been resolved. Kind Regards Serenata Customer Services Team

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 05/10/2011

Straight forward service and great delivery info.

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 04/08/2011

good service, poor flowers

SerenataFlowers.com

Serenata Flowers

12 years ago

Thank you for your comments. I am sorry to hear that the roses did not last as long as expected, we do ensure to use the best quality of fresh flowers in all of our bouquets andwe will look into this with the production team to make sure that this does not happy again. We have sent you an email to your Serenata e-mail as we would like to resolve the issue in the hope we receive your custom again. Kind regards, Customer Services team.

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 19/10/2011

Delivery as expected. Easy to use website.

Ulasan produk

Pelanggan Tepercaya

12 years ago

Tanggal pembelian: 22/10/2011

Delivery on the requested day. Text updates - very helpful!

Ulasan produk

Belum menerima undangan ulasan?

Tentang Serenata Flowers

Our flowers are the equivalent of A-list celebrities: gorgeous, desirable and boasting a longer shelf life than their contemporaries. Sourced from the finest suppliers around the country, they're groomed with fastidious care, fashioned to perfection and elegantly transported to their destination in the shortest possible time. And Serenata Flowers have got staying power, too: the impact they create when they arrive means that you won't be quickly forgotten.

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No. 11, L-Ufficcji, Ground Floor, Misrah 28 ta' Frar 1883, Birkirkara, Northern Harbour District, BKR1501, Malta

Mengapa ulasan Feefo tepercaya?

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Serenata Flowers Ulasan

Sugar HillUlasan lainnya tentang produk ini (1,974)Lihat Situs Web Produk

I Love You BalloonUlasan lainnya tentang produk ini (2,301)Lihat Situs Web Produk

TwilightDisappointed, seemed very small, more a posey than a bouquet. Would have been even more disappointed had I payed full price. Saying that, quality of f...Ulasan lainnya tentang produk ini (18,937)Lihat Situs Web Produk

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?