Dear Customer,
Thank you for sharing your thoughts.
Our blooms are though sent in varying stages of bud, to ensure they flourish into the full display pictured on our website, in front of your dearest recipients eyes, as we do feel it is important for the bouquet to be enjoyed for as long as possible.
If we can assist you though in any way, may we ask that you reply back to Customer Support, as we have been waiting to hear from you for several weeks now, to then be in a position to help, although we are sorry for your regrettable concerns.
Thank you for doing this, from Serenata Flowers.
Kind regards
Faye
Customer Support
Serenata Flowers