Many thanks for leaving your feedback on our Feefo site, and firstly please do always speak to us on the phone if you prefer on 01303 235635, we are always more than happy to speak to you rather than you booking your order online.
With regards to the damages, please contact our customer service team either on 01303 235635 or email enquiries@spicersofhythe.co.uk and let us know which items were damaged and we will gladly replace them for you.
With kind regards
Spicers Customer Care