Firstly, thank you very much for the customer service score of ‘excellent’ which you awarded us in your recent feedback.We are delighted that you have acknowledged the high level of service we endeavour to provide all our customers.
We are sorry that the product you ordered did not arrive to you in premium condition. I have tried to contact you to discuss this but have so far been unable to speak to you.
In the meantime, I have arranged to send you a replacement Araven Dispenser free of charge and hope that you continue to use Stephensons.com in the future
Kind regards,
Peter Crossen,
Customer Service Team Manager