Thames Party Boats Ltd Ulasan

Dear Larsson, Thank you for your review! We’re glad to hear you enjoyed the stunning views from the boat. We appreciate your feedback regarding the drink prices and will keep this in mind. We look forward to welcoming you back for another fantastic experience! Kind Regards Thames Party Boats

Hi Genene, Thank you for taking the time to submit your review. Firstly its wonderful to hear you are pleased with the care from all in house staff and found that you were provided with a great service. We would like to address the comments around agency staff that were provided for your event. Thames Party Boats has a zero tolerance policy to illegal substances. We take great care in choice of agency staff so to read your comments regarding the DJ provided for the evening of your event has been of incredible concern. We would like to offer the acknowledgement of the feedback and confirm we have taken action to investigate these claims. We have reviewed the CCTV footage from your event and interviewed staff who were present on board. Thames Party Boats in house staff and the manager of your event have denied awareness of these claims or being made aware by members of the party. Furthermore, I can confirm there is no use of recreational drugs on board and we continue to comply to all relevant land laws. The DJ has been contacted regarding the Feedback and we have taken the necessary steps to ensure this is not an issue in future. We can however confirm Cigarette breaks were taken and our staff do reserve the right to have a break whilst on shift where they have the choice to smoke, should they wish to do so. The frequency of which has been noted and the feedback you have provided will encourage enforcement of more regimented timeframes for breaks. We would like to extend our sincerest apologies for your concern and the impact this had on your event. Despite this being a difficult review we appreciate all feedback and work with this constructively to uphold a continued high service standard. Kind Regards, Thames Party Boats Team

Hi John, Delighted to hear you had a 5-star experience! Thank you for your positive feedback! Kind Regards Thames Party Boats

Thank you so much for the fantastic 5-star review! We're thrilled to hear you had a positive experience. Thames Party Boats Team

Hi Ahmed, We're delighted to hear you enjoyed both our food and service! Thank you for the 4-star review. Our staff works hard to ensure a great experience, and we're thrilled it showed. If you have any specific highlights or suggestions, we'd love to hear them. Looking forward to serving you again! Thames Party Boats Team

Thank you for the feedback! We are so pleased you all had a wonderful time celebrating with us! We'd love to hear from you again and welcome you back in the future! Kind Regards, The Thames Party Boats Team

Hi Leslie, We're absolutely delighted to hear that you had such a wonderful experience planning your daughter's birthday party with Thames Party Boats! It's always our goal to make special occasions like these as stress-free and enjoyable as possible, and we're thrilled to know that we succeeded in doing so for your event. Our team takes great pride in providing friendly and helpful service to ensure our customers have a fantastic time, and it's fantastic to hear that they made a positive impression on you. Thank you for choosing Thames Party Boats for your celebration, and for taking the time to share your feedback. We genuinely appreciate your kind words, and we hope to have the pleasure of hosting more memorable events for you and your family in the future. Once again, thank you for allowing us to be a part of your special day. We wish your daughter a belated happy birthday and hope she had a fantastic celebration on the Thames! Warm regards, The Thames Party Boats Team

Hi Tina, Thank you so much for sharing your experience and these lovely photos with us! We're so pleased to hear you had a great time aboard for your 40th birthday - it looked amazing! We hope to hear from you soon! Kind Regards, The Thames Party Boats Team

Hi Elouise, Thank you for taking the time to leave us a lovely review and shouting out our team! We are pleased to hear your event was a success! We look forward to welcoming you back soon. Kind Regards, The Thames Party Boats Team

Hi Mandie, Thank you for taking the time to leave us such a wonderful review. We are pleased your event was great all round and your team had a lovely time! It was great to have you back and we hope to see you again soon! Kind Regards, The Thames Party Boats team