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Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Penthouse @ The Royal Mile Ulasan | The Edinburgh Address Ulasan

Menampilkan seluruh 24 ulasan

erik kory

5 years ago

Tanggal pembelian: 22/01/2019

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

Everything was exactly as listed, check in and check out was easy, everything was clean and comfortable, and the location was amazing. We loved it!

Customer Services

The Edinburgh Address

5 years ago

Hi Erik, thank you so much for the lovely review. You have been great guests and we really appreciate your comments. You are right, the Penthouse on the Royal Mile is a comfortable apartment in the perfect location. Please keep us in mind next time you want to visit Edinburgh. All the best, Davide and The Edinburgh Address Team

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Pelanggan Tepercaya

5 years ago

Tanggal pembelian: 18/12/2018

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

With the elevator not working, it was quite exhausting climbing 99 steps all the time. We chose the apartment based on location, and meant we would not return back as often. The towels are tiny, and

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Customer Services

The Edinburgh Address

5 years ago

Dear Guest,Thank you so much for this valuable feedback. It was really unfortunate that the elevator wasn't working during your stay. However, we are extremely glad we were able to find the best resolution for you all and that you accepted our compensation. As communicated to you via email, we have passed this information to the property manager who is taking the required steps to address the points you have mentioned in this review.Again, thank you so much for your feedback and we truly hope to have the opportunity to show you our improvements.Best wishes,Davide and The Edinburgh Address Team

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Betty Blount

Joaquin, Texas

5 years ago

Tanggal pembelian: 12/11/2018

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

Great accommodation - a little extra service needed

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Claire Thompson

5 years ago

Tanggal pembelian: 29/07/2018

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

Fantastic apartment! Really recommend the personal chef - great experience and the food was amazing!

Customer Services

The Edinburgh Address

5 years ago

Dear Claire,

Thank you so much for taking the time to write this great review. It was a pleasure to having you stay with us. It's a great reward to know you loved our private chef experience and would recommend our service.

Again, thank you and we hope to seeing you again soon.

All the best,

Siobhan and The Edinburgh Address Team

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Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 29/08/2017

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

Great Views. Excellent Set Up. Very nice apartment

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for taking the time to write this 5 star review

It makes us happy to know you loved the apartment and the set up. We agree with you, the view from the top is fantastic.
We are looking forward to welcoming you again soon.

The Edinburgh Address Team

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Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 20/08/2017

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

Pot pourri in take-away tubs and on paper plates. A houseplant that was dying/dead. No Jo Malone toiletries as featured on website.

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for taking the time to write us this feedback.

We are extremely happy that you loved our service and hopefully you will stay with us again.
Thank you for letting us know about the paper plates and toiletries, we have contacted the property manager to address the fact.

Kindest Regards,
Guest Relations Team

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 19/04/2017

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

The property is in a fab, central location. As it's at the top of the building it has views to die for and we loved sitting out on the little terrace. The master bedroom is beautiful but the other bed

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Customer Services

The Edinburgh Address

6 years ago

Thank you very much for taking the time to leave us a 4 star review and your constructive feedback. We will make sure to pass on the information to the owner to make sure our services are improved in the future.

Kind regards

The Edinburgh Address

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 27/11/2016

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

The common areas really need some attention, but the unit itself was clean, comfortable & attractively furnished. Some hooks for hanging towels and robes would be nice. Availed ourselves if the servic

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Customer Services

The Edinburgh Address

7 years ago

Thank you for leaving such a positive review for your stay at The Penthouse @ The Royal Mile. Chef Steven is great and always a hit with guests who book his services.

We will speak to the owner about some robes and towel hooks for the property.

So glad you enjoyed your time in Edinurgh and we hope to see you again.

The Edinburgh Address

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 01/03/2017

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

The apartment is in a great location and was everything we wanted for our stay. We stayed with three small children and only brought one rucksack with us from 'down south' for a three night stay as ev

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Customer Services

The Edinburgh Address

7 years ago

Thank you for taking the time to leave this 5 Star review for your stay at The Penthouse @ The Royal Mile. We are so glad you enjoyed your stay here and found every you needed either in the property or were able to get it close by.

We look forward to having you book with us again. Don't forget your repeat guest discount.

Kindest regards

The Edinburgh Address

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 06/01/2017

The Penthouse @ The Royal Mile

Lihat Situs Web Produk

Great apartment with a good location in the heart of the city.

Customer Services

The Edinburgh Address

7 years ago

Thank you for taking the time to leave this 5 star review of you stay at The Penthouse @ The Royal Mile property. We are happy that you enjoyed you time in Edinburgh and found the property to be well equipped for your needs.

We look forward to having you stay with us again.

Kindest regards,

The Edinburgh Address

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Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

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