Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

Dean Bridge Retreat The West End Ulasan | The Edinburgh Address Ulasan

Menampilkan seluruh 16 ulasan

THOMAS Sutherland

MIAMI

5 years ago

Tanggal pembelian: 03/09/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

It is a good accommodation with accessibility to Edinburgh,

Customer Services

The Edinburgh Address

5 years ago

Dear Thomas,

Thank you for staying with us again and for taking the time to write us this positive review. We are really glad you would stay with us again and we hope to welcoming you all soon.
Let us know when you are planning on coming back and we will add a Repeat Guest Discount and some bubbly for you.

All the best
The Edinburgh Address Team

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Kate Scott

Australua

6 years ago

Tanggal pembelian: 21/07/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

The service, location and apartment was perfect. Incredible value for money and touches like tea and coffee and milk. It was just like a home. The location was amazing, walk everywhere. The views we

...

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Customer Services

The Edinburgh Address

6 years ago

Hi there,

This is such wonderful feedback. We are so happy that you had such an amazing time!

We really appreciate you taking the time to write this review.

Please do think of us again in the future and get in touch any time you are able to return.

All the best

The Edinburgh Address

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Laurence Keenan

6 years ago

Tanggal pembelian: 14/08/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Very poor not luxurious entrance internal and external Poor untidy and dirty

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Anders Lindeberg-Lindvet

6 years ago

Tanggal pembelian: 25/03/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Bra läge med promenadavstånd till det mesta vi ville se i staden. Bra service och hjälp med Wifi som inte fungerade. Välutrustat med både disk- och tvättmaskin.

Customer Services

The Edinburgh Address

6 years ago

Hi there,

We appreciate your time in writing us a review. We are glad to hear your booking process was simple and the information provided was full. The location of the West End Retreat is truly excellent, and we are pleased this allowed you to explore the city. Furthermore, we are glad to hear you were happy with the help which you received during your visit and that this resolved the Wi-Fi issue.

We look forward to hosting you again in the future.

Kindest Regards,
The Edinburgh Address

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Jean Monarch

6 years ago

Tanggal pembelian: 21/04/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Beautifully decorated with quality furnishing

Customer Services

The Edinburgh Address

6 years ago

Hi there,

Thank you so much for taking the time to write this 5 star review!

I'm glad The West End Retreat lived up to your expectations.

Kind Regards,

The Edinburgh Address

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Pamela Verth

6 years ago

Tanggal pembelian: 04/03/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Excellent location very clean price very reasonable

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for writing this positive 5 start review.

We are always happy to having you all staying with us and glad that you like our service.
Thank you for being a loyal customer and we are looking forward to welcoming you all again soon.
Let us know when you are coming back next and we will reserve this home for you and apply a Repeat Guest discount on your next booking.

Kindest Regards,
The Edinburgh Address Team

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Sharon Shynkaruk

6 years ago

Tanggal pembelian: 21/02/2018

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Purchasing the accommodation was quick and easy though the internet

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for taking the time to write this review.
It makes us happy to know that you find our booking service easy to use and loved the apartment.

We are really sorry to hear about your issue with the internet and we have sent this valuable feedback to the owner of the apartment. She really cares about the experience of her guests and she has agreed to a refund for the late check-out and for the internet issue.

We hope to have the pleasure to welcoming you again soon.

Kindest Regards,
The Edinburgh Address Team

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Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 23/11/2017

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Well presented appartment with everything you would need for a comfortable stay.

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for taking the time to leave us a 5 star review.

We are so happy that you enjoyed your stay at The West End Retreat @ Lynedoch Place. The central location of this apartment is definitely a plus.
We are looking forward to welcoming you back to any of our apartments. Remember to use to repeat guest discount on your next booking.

Kind Regards,

The Edinburgh Address

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Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 03/10/2017

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Smooth payment, I don't mind the different stages of paying nor the deposit!

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for your 5 star review!

We are happy you enjoyed staying with us and we hope you travel to Edinburgh again soon.
Let us know when you are coming back so that we can reserve 'The West End Retreat @ Lynedoch Place' for you.

Be sure to use your repeat guest discount on your next booking.

Kind Regards,

The Edinburgh Address

Lihat lengkap ulasan pelanggan

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 09/08/2017

The West End Retreat @ Lynedoch Place

Lihat Situs Web Produk

Clean apartment in a good location pleasant stay. There were no toiletries in bathroom and that was stated on property details. Other apartments have provided some kind of treat ie. Biscuits

Customer Services

The Edinburgh Address

6 years ago

Thank you for taking the time to leave this lovely review. We are glad you enjoyed the apartment and being so close to the West End of Princes Street.

We would love to be able to used a credit card security for the damage deposit, and this is something we are looking into for our guests' convenience.

We are sorry to hear that there was not any toiletries or welcome baskets on arrival and we shall speak to the property manager and make sure this doesn't happen again.

We look forward to having you staying with us again. Remember to use your repeat customer discount code for your next booking.

Kindest Regards,

The Edinburgh Address

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Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

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