Dear Janice,
Thank you for you for taking the time to leave us a review and for the feedback. You have been a fantastic guest for all these years and we are glad you booked with us.
We are really happy you enjoyed The Townhouse lovely garden and we hope you had a great stay.
With regards to supplying loo rolls, as you know our properties are independent self-catering holiday homes and are different from a hotels or hotel chains.
That means, our owners offer different high-end services but we ask them to provide loo rolls to let you settle in for a few days. Thereafter, guests purchase their supplies, typical of a self-catering.
Again, we really appreciate the feedback and the support you have given to our small Scottish business during these years.
We are really looking forward to seeing you all again soon.
Warm Regards,
Davide