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The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

Pelanggan Tepercaya

5 years ago

Tanggal pembelian: 05/10/2018

No complaints and couldn't think of anything that would improve it!

Ulasan produk

Clean, comfortable and practical

Customer Services

The Edinburgh Address

5 years ago

Thank you so much for this lovely 5 star review.

You have been great guests and we are glad you enjoyed your stay with us. Edinburgh in Autumn in fantastic but we hope you will visit us again soon. I am sure you will be amazed by how beautiful the capital looks during the spring time.

All the best
The Edinburgh Address Team

0

RJ

Richard Jones

5 years ago

Tanggal pembelian: 12/09/2018

Apa yang dikatakan Richard Jones tentang The Edinburgh Address:

Really nice 2 bed apartment, all clean and tidy, everything in working order and good location. If you could add a small microwave I reckon that future guests would find that really handy for warming

...

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Ulasan produk

0

Pelanggan Tepercaya

5 years ago

Tanggal pembelian: 02/08/2018

Prompt answers to my enquiries and help getting the booking set. I phoned a few times, as the payment process was not working. It was all sorted out nicely. We were met by Tony at the apartment, and

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Ulasan produk

The apartment is really ideal for 2 couples, with plenty of privacy for all. It's a great location. Very quiet area, but restaurants and shops are one block away. Large windows give lots of light an

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Customer Services

The Edinburgh Address

5 years ago

Dear guest,

Thank you so much for this lovely 5 star review. What a wonderful way to describe our apartment, it is a fantastic reward for all of us to read this feedback. We really appreciate the valuable feedback regarding toiletries and hot water and we are working on it.
You have all been great guests and we hope to having you stay with us again soon.

All the best
The Edinburgh Address Team

0

JC

janice cooper

BALTIMORE

5 years ago

Tanggal pembelian: 16/05/2018

Apa yang dikatakan janice cooper tentang The Edinburgh Address:

Absolutely lovely well-equipped flat. We will be back.

Ulasan produk

We had a fabulous stay and will be back.

Customer Services

The Edinburgh Address

5 years ago

Dear Janice,

Thank you so much for leaving us this lovely review and it was great to see you again.

You have been a great guest and we are really glad to know you will choose our service again in the future.

Again, we are looking forward to seeing you again soon and on your next booking we will add a repeat guest discount and some bubbly.

All the best
The Edinburgh Address Team

0

BC

Beuvon Chantal

5 years ago

Tanggal pembelian: 14/09/2018

Apa yang dikatakan Beuvon Chantal tentang The Edinburgh Address:

Améliorer la salle de bain ( rideau de douche pou éviter de mettre de l’eau partout .fuite du lavabo , pas de produits pour se laver ) améliorer le lit du salon ( très mauvais couchage ) très cher pou

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Ulasan produk

Très déçu par rapport au prix

Customer Services

The Edinburgh Address

5 years ago

Dear Beuvon,

Thank you so much for taking the time to write us this valuable feedback. It is disappointing to know about your experience. With regards to the shower, this is a wet room created to facilitate people with mobility issues and as such, it doesn't have a curtain.

We are surprised and disappointed to hear about the sofa bed. Sofa beds' mattresses are thinner than normal beds and some people might find them not us comfortable. Yet, we expect people to sleep well. We will discuss it with the owner to understand how we can improve the points raised by you, including sink and toiletries.

We will be in touch and update you as soon as possible. Again, thank you for the valuable feedback and for helping us to improve our properties.

Kindest Regards
Guest Relations Team

0

DT

David Tomlinson

Stockport

5 years ago

Tanggal pembelian: 07/09/2018

Apa yang dikatakan David Tomlinson tentang The Edinburgh Address:

The flat was excellent. Karen, the property manager met us and introduced us to the property in a friendly & efficient manner. That was all we needed. Thanks.

Customer Services

The Edinburgh Address

5 years ago

Dear David,

Thank you so much for the lovely 5 star review and being fantastic guests.
We look forward to welcoming you back again soon.

All the best
The Edinburgh Address Team

Ulasan produk

0

Pelanggan Tepercaya

5 years ago

Tanggal pembelian: 13/05/2018

I gave good as a rating because the staff were friendly & helpful. I did however not give excellent as on the description for the property it advertises the wood burner in the specifications but whe

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Ulasan produk

Amazing property which has everything you could ask for in a self catering property. A home away from home. Only negative I have is again that there is a beautiful wood burner which is the central po

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Customer Services

The Edinburgh Address

5 years ago

Dear guest,

Thank you so much for taking the time to leave us a positive review. We are glad you liked our service and we hope to welcome you all again soon. You have been great guests!
We are disappointed to hear about the fireplace and we are grateful for your feedback. We have improved our listing to make the information clear and avoid confusion.
Please let us know if you or friends/family are planning on visiting Edinburgh and we will apply a repeat guest discount.

All the best
The Edinburgh Address Team

0

HS

Hamish Strachan

5 years ago

Tanggal pembelian: 26/02/2018

Apa yang dikatakan Hamish Strachan tentang The Edinburgh Address:

Everything went well. I had a minor issue with paying by credit card.

Ulasan produk

The location was perfect, plenty of room, unbelievable views all round and easy walking distance to central Edinburgh. Most of our party was 60+ years and some had difficulty with the low furniture.

Customer Services

The Edinburgh Address

5 years ago

Dear Hamish,

Thank you so much for this lovely review. We are really glad you all loved your stay and we hope to welcoming you all soon. You have been great guests and we are grateful for your valuable feedback.

All the best
The Edinburgh Address Team

0

TS

THOMAS Sutherland

MIAMI

5 years ago

Tanggal pembelian: 03/09/2018

Apa yang dikatakan THOMAS Sutherland tentang The Edinburgh Address:

It is a good accommodation and nothing bad occurred. It is well situated giving good accessibility to the central attractions of Edinburgh. I would use it again.

Ulasan produk

It is a good accommodation with accessibility to Edinburgh,

Customer Services

The Edinburgh Address

5 years ago

Dear Thomas,

Thank you for staying with us again and for taking the time to write us this positive review. We are really glad you would stay with us again and we hope to welcoming you all soon.
Let us know when you are planning on coming back and we will add a Repeat Guest Discount and some bubbly for you.

All the best
The Edinburgh Address Team

0

CW

Christine Williams

5 years ago

Tanggal pembelian: 07/09/2018

Apa yang dikatakan Christine Williams tentang The Edinburgh Address:

I telephoned the Edinburgh Address about availability of properties and spoke to Siobhan who couldn’t have been more helpful. She asked what sort of thing I was looking for, checked prices and availa

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Ulasan produk

The apartment was clean, light, huge and impeccably furnished. We only hope it will be available next year!

Customer Services

The Edinburgh Address

5 years ago

Dear Christine,
We would like to express our gratitude for staying with us again and for this lovely 5 star review. It is a great reward to all of us and both the owner and ourselves hope to having you staying with us again soon.
Let us know when you want to come back to Edinburgh and we will try to reserve this apartment for you.

All the best
The Edinburgh Address Team

0

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