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The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

Menampilkan seluruh 594 ulasan

Pelanggan Tepercaya

5 years ago

Tanggal pembelian: 27/08/2018

All fine apart from the deposit arrangements - why not return funds immediately, or better still not debit unless needed..

Ulasan produk

Great apartment, very well equipped and furnished to a high standard, with lots of thoughtful touches that made us very comfortable.

Customer Services

The Edinburgh Address

5 years ago

Dear guest,
Thank you so much for leaving us this lovely review and for being such great guests.
We are really grateful that you enjoyed your stay and both the owner and ourselves hope to welcoming you all again soon.
About the damage deposit, we really appreciate your valuable feedback. Although being a local business is what makes us special, we don't have the facilities of big chains and we require a damage deposit to keep owners' homes safe. We refund the deposit 7 days after check-out to investigate any claims of damages and secure the best outcome for all parties involved.

All the best

The Edinburgh Address Team

Pelanggan Tepercaya

5 years ago

Tanggal pembelian: 23/08/2018

First, we had a fabulous apartment—luminous, stylish, and very well fitted. Service was responsive and attentive. Our nearly two weeks was wonderful. we wish we could have stayed longer. Lovely.

Ulasan produk

This is a beautiful, light-filled apartment with plenty of room and every amenity one could wish. We liked the location—close to very good gastro pubs, parks, and shops but just far enough away from

...

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Customer Services

The Edinburgh Address

5 years ago

Dear guest,
It is a great pleasure and reward to read your review. Thank you for taking the time to write it and for being such great guests. We are really grateful that you enjoyed your stay and both the owner and ourselves hope to welcoming you all again soon.

All the best
The Edinburgh Address Team

Jill Sullivan

6 years ago

Tanggal pembelian: 03/02/2018

Apa yang dikatakan Jill Sullivan tentang The Edinburgh Address:

Loved the apartment and the location!! The place was immaculate and gorgeous! I would stay here again in a heartbeat and highly recommend it!! Everything went smoothly and we had a great experience

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Ulasan produk

Excellent from start to finish!!

Customer Services

The Edinburgh Address

5 years ago

Dear Jill,

Thank you so much for taking the time to leave us this lovely review and for being such great guests. We are really grateful that you would stay with us again and would recommend our service!

It makes us happy to know you had a great experience and we hope to welcoming you all again soon.

All the best
The Edinburgh Address Team

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 29/07/2018

My family have stayed in Edinburgh several times renting accommodation through The Edinburgh Address. This property was not of the standard we associate with The Edinburgh Address. There were several

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Customer Services

The Edinburgh Address

5 years ago

Dear Guest, Thank you so much for this valuable feedback and for having booked with us once again. We are deeply disappointed and sorry to hear about your experience. We agree with you, this is not the standard we expect to provide our guests with and we are reviewing this apartment. If this is not an inconvenience we would like to get in touch with you to discuss this further. Again, thank you for taking the time to write to us and for choosing our service. All the best Guest Relations Team

Ulasan produk

Karen Gaden

6 years ago

Tanggal pembelian: 26/01/2018

Apa yang dikatakan Karen Gaden tentang The Edinburgh Address:

Excellent service very friendly staff The apartment is stunning short walk into city centre

Ulasan produk

Kate Scott

Australua

6 years ago

Tanggal pembelian: 21/07/2018

Apa yang dikatakan Kate Scott tentang The Edinburgh Address:

The service and response time and willingness to help is impeccable.

Ulasan produk

The service, location and apartment was perfect. Incredible value for money and touches like tea and coffee and milk. It was just like a home. The location was amazing, walk everywhere. The views we

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Customer Services

The Edinburgh Address

6 years ago

Hi there,

This is such wonderful feedback. We are so happy that you had such an amazing time!

We really appreciate you taking the time to write this review.

Please do think of us again in the future and get in touch any time you are able to return.

All the best

The Edinburgh Address

Erica Stott

6 years ago

Tanggal pembelian: 15/11/2017

Apa yang dikatakan Erica Stott tentang The Edinburgh Address:

Excellent - very approachable and extremely helpful.

Ulasan produk

Ideal location but accommodation did not live up to the expectations of previous apartments rented. Essential kitchen items were provided but cutlery and crockery was very basic and there were chipped

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Customer Services

The Edinburgh Address

6 years ago

Dear Erica,

Thank you so much for this valuable feedback and for being a great loyal guest. We are grateful you liked our service, however, it is disappointing to know you didn't have a positive experience with this apartment. We have passed on this feedback to help implement these important points. In the future will make sure to help you find a more suitable apartment.

Again, thank you for staying with us over the years.

All the Best
The Edinburgh Address Team

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 03/04/2018

Lovely apartment

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 02/08/2018

Excellent service. Communication very good details for collection of keys no problems. Used them before at a different apart men t, will certainly use again.

Ulasan produk

Have used this apartment before excellent location for Stockbridge. Very impressed with property.

Customer Services

The Edinburgh Address

6 years ago

Dear Guest,
Thank you so much for staying with us again, you are great guests and we are looking forward to welcoming you back soon.
This lovely 5 star review makes us really proud and we are happy that you find our service excellent. We agree with you, this apartment is impressive and the location makes it unique.

Thank you for the positive review and we are looking forward to seeing you both soon.

All the Best
The Edinburgh Address

Pilkington Jonathan

6 years ago

Tanggal pembelian: 13/08/2018

Apa yang dikatakan Pilkington Jonathan tentang The Edinburgh Address:

The whole booking process was very easy and straight forward. Agent met me at the apartment showed me through it. The apartment was clean, bright and fully furnished. Its in a great location, quiet

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Ulasan produk

Easy booking process, no hidden extras.

Customer Services

The Edinburgh Address

6 years ago

Dear Jonathan,
Thank you so much for the lovely 5 star review. You have been great guests and we hope to welcoming you back soon.

It makes us happy to know you liked our booking system and would stay again. We agree with you, the apartment is clean and has a stylish interior. As you mentioned, the location is ideal and perfect for a city break.

Thank you for staying with us and we are looking forward to seeing you both soon.

All the Best
The Edinburgh Address

Belum menerima undangan ulasan?

Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

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