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The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

CJ

Changzheng Ji

6 years ago

Tanggal pembelian: 31/01/2018

Apa yang dikatakan Changzheng Ji tentang The Edinburgh Address:

The property was presented in a very nice status on our arrival. The location was perfect for travellers to access attractions. Great public transportation as well allowing further reach outs for more

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Ulasan produk

Thanks to the team presented and welcomed us in such a good property.

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for writing this lovely review.

We are very glad you loved our service and enjoyed your stay at Castle View Apartment @ Castle Terrace.
We hope to see you again soon and we will be more than happy to reserve the same apartment for your next stay.

Kindest Regards,
The Edinburgh Address

0

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 24/07/2017

Efficient booking system, and any questions were promptly answered.

Ulasan produk

The accommodation felt like a 5 star hotel. The location was ideal with a wonderful view of Edinburgh castle. It had a large modern kitchen with complimentary teas/coffees and the welcome basket of w

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Customer Services

The Edinburgh Address

6 years ago

Thank you so much for this lovely 5 star review.

We are very happy to know you liked our service and we could be of assistance.
The owner really cares about the experience and well-being of her guests and she is glad you all loved staying at the Castle View Apartment @ Castle Terrace

We are looking forward to welcoming you again soon and remember to use your repeat guest discount on your next booking.

Kindest Regards,
The Edinburgh Address

0

HM

Hilda Moore

6 years ago

Tanggal pembelian: 06/01/2018

Apa yang dikatakan Hilda Moore tentang The Edinburgh Address:

All the information was there. Website good. Communication clear

Ulasan produk

Great cottage and the local support from Calum was perfect. Parking in Edinburgh very hard and quite pricey so remember to consider this when booking. Relatively easy walk to parking once you get to

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Customer Services

The Edinburgh Address

6 years ago

Thank you so much for taking the time to leave this 5 star review.

We are extremely happy that you liked our service and loved the cottage. We love the Gatekeepers Cottage and its great location near Arthur Seat.
It is true that Edinburgh offers limited parking solutions but we are glad we could help.

We are looking forward to welcoming you again to Edinburgh.

Kindest Regards,
The Edinburgh Address

0

SH

Stephanie Hare

6 years ago

Tanggal pembelian: 18/06/2017

Apa yang dikatakan Stephanie Hare tentang The Edinburgh Address:

Arranged an earlier check in but was meet by a lovely welcoming lady

Ulasan produk

First class apartment in a brilliant location

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for writing this 5 star review.

It was great to have you back and we are glad you had a great stay with us. We agree with you, Saxe Coburg is a great compact apartment, beautifully furnished and fully equipped.
Stockbridge is a stunning central area with great pubs and restaurants.

We are looking forward to welcoming you again soon. Let us know when you are visiting and we will reserve your favourite apartment for you.

Kindest Regards,
The Edinburgh Address

0

LK

Lesley King

6 years ago

Tanggal pembelian: 09/10/2017

Apa yang dikatakan Lesley King tentang The Edinburgh Address:

Found the whole process very easy to use and any questions I had were answered straight away, very helpful, would defintely use again and recommend to others.

Ulasan produk

Good service very happy with the whole process.

Customer Services

The Edinburgh Address

6 years ago

Thanks you so much for your positive review.

We are extremely happy to know you are pleased with our service and would use The Edinburgh Address again.
Let us know when you are visiting and we will reserve your favourite apartment for you.

We are looking forward to welcoming you again to Edinburgh and remember to use your Repeat Guest Discount on your next booking.

Kindest Regards,
The Edinburgh Address

0

KT

Keith Thom

6 years ago

Tanggal pembelian: 21/12/2016

Apa yang dikatakan Keith Thom tentang The Edinburgh Address:

There was no communication from the Edinburgh Address prior to our arrival. We ourselves had to make contact to arrange access. There should be some sort of proactive communication from them or the co

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Ulasan produk

While the Marchmont flat is fine, it is not luxurious. The main bedroom bed is very small, has no headboard and is very uncomfortable plus has the cheapest ikea pillows you can buy. The kitchen is pre

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Customer Services

The Edinburgh Address

6 years ago

Thanks you very much for taking the time to write this feedback.

We are very disappointed that you did not have the same positive experience that you always had before with us. We thank you for your valuable feedback and we will make sure to address these issues to the concierge service and the owner of the property.

Kindest Regards,
Guest Relations Team

Customer Services

The Edinburgh Address

6 years ago

UPDATE:

Thanks again for you feedback,
We have received confirmation from the property owner that next month, February 2018, the property will undergo new refurbishing.
It is our aim to always encourage our owners to respond to constructive feedback, improving the property whenever possible.

We are looking forward to welcoming you again soon.

Kindest Regards
Guest Relations Team

0

DW

Douglas Whyte

6 years ago

Tanggal pembelian: 12/02/2017

Apa yang dikatakan Douglas Whyte tentang The Edinburgh Address:

We have used Edinburgh Address for our visits home to Edinburgh for the past few years. The booking process is efficient and well managed and we have never been let down by the quality of accommodatio

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Ulasan produk

This is an excellent flat with good facilities. It is well stocked with the domestic essentials and has a very good location. We entertained a group of 8 in the kitchen diner quite comfortably. Despit

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Customer Services

The Edinburgh Address

6 years ago

Thank you so much for your 5 star review. It has been a great pleasure to have you with us again.

We are extremely pleased to know that you are happy with our service and loved the apartment.
We agree with you, The Stylish City Break @ Gayfield Square is ideal to explore Edinburgh and its contemporary kitchen diner is stunning, perfect room to spend time with friends and family.

We hope to see you again soon.

Kindest Regards,

The Edinburgh Address

0

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 02/12/2017

Communication with Edinburgh address was prompt.

Ulasan produk

The flat was lovely, in mint condition and in a great location. There were no toiletries in the flat, so had to run out and purchase them to have a shower upon arrival. Not ideal after transatlantic t

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Customer Services

The Edinburgh Address

6 years ago

Thank you for taking the time to write us a positive review.

We are glad you are satisfied with our service and loved the Rococo Style @ The Meadows. We agree with you, the apartment's location is ideal and it is very close to the Meadows and Royal Mile.

Thank you so much for your feedback about the toiletries, we will talk to the property owner and try our best to make sure that our guests have a comfortable stay.

We hope to see you again soon.

Kindest Regards,
The Edinburgh Address

0

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 27/03/2017

The apartment was great, even though the stairs were somewhat daunting each trip. The manager of the apartment was prompt and very helpful. The only drawback was there were 4 of us (two couples) and r

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Ulasan produk

I already did. Here are your 11 more characters.

Customer Services

The Edinburgh Address

6 years ago

Thank you for taking the time to leave a positive review.

It is a great pleasure to know you liked the apartment and were satisfied with our service.
We understand the issue about the stairs, typical of a traditional Georgian Town-house, but we hope the stunning top view of Edinburgh city centre and the beautiful rooms were worth the stay.

We are sorry to hear about the one set of keys, there should have been one set per bedroom. Thank you for your valuable feedback, we will make sure to rectify this immediately.

We are looking forward to seeing you again soon.

Kindest Regards,
The Edinburgh Address

0

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 14/01/2017

Location, location, location - perfect for a New Year trip to Edinburgh. Hogmanay celebrations literally across the road. Easy to make contact and met by the concierge on arrival. Fantastic customer s

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Ulasan produk

A fantastic apartment in the best location. Walked across the road to the Hogmanay celebrations - couldn't have been better.

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for your 5 star review.

We are glad that you loved the Castle View Apartment @ Castle Terrace and enjoyed your stay in Edinburgh.
It makes us very proud to know that you are satisfied with our service and we hope to see you again soon.

Let us know when you are coming back to visit Edinburgh and we will reserve your favourite apartment for you.
Remember also to use your repeat guest discount on your next booking.

Kindest Regards,

The Edinburgh Address.

0

The Edinburgh Address Ulasan

Castle View Apartment @ Castle TerraceThanks to the team presented and welcomed us in such a good property.Ulasan lainnya tentang produk ini (47)Lihat Situs Web Produk

Castle View Apartment @ Castle TerraceThe accommodation felt like a 5 star hotel. The location was ideal with a wonderful view of Edinburgh castle. It had a large modern kitchen with comp...Ulasan lainnya tentang produk ini (47)Lihat Situs Web Produk

Gatekeepers Cottage @ Arthur's SeatGreat cottage and the local support from Calum was perfect. Parking in Edinburgh very hard and quite pricey so remember to consider this when booking...Ulasan lainnya tentang produk ini (9)Lihat Situs Web Produk

Saxe CoburgFirst class apartment in a brilliant locationUlasan lainnya tentang produk ini (8)Lihat Situs Web Produk

The Victorian Townhouse @ StockbridgeGood service very happy with the whole process.Ulasan lainnya tentang produk ini (19)Lihat Situs Web Produk

Classic Marchmont Charm @ The MeadowsWhile the Marchmont flat is fine, it is not luxurious. The main bedroom bed is very small, has no headboard and is very uncomfortable plus has the che...Ulasan lainnya tentang produk ini (11)Lihat Situs Web Produk

The Stylish City Break @ Gayfield SquareThis is an excellent flat with good facilities. It is well stocked with the domestic essentials and has a very good location. We entertained a group o...Ulasan lainnya tentang produk ini (25)Lihat Situs Web Produk

Rococo Style @ The MeadowsThe flat was lovely, in mint condition and in a great location. There were no toiletries in the flat, so had to run out and purchase them to have a sh...Ulasan lainnya tentang produk ini (7)Lihat Situs Web Produk

The Skyline @ North Charlotte StreetI already did. Here are your 11 more characters.Ulasan lainnya tentang produk ini (36)Lihat Situs Web Produk

Castle View Apartment @ Castle TerraceA fantastic apartment in the best location. Walked across the road to the Hogmanay celebrations - couldn't have been better.Ulasan lainnya tentang produk ini (47)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?