Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

Menampilkan seluruh 594 ulasan

Henry Marshall

6 years ago

Tanggal pembelian: 22/07/2017

Apa yang dikatakan Henry Marshall tentang The Edinburgh Address:

Great service from start to finish and a fantastic property in the heart of Edinburgh. A great way to celebrate with all the family.

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 30/07/2017

Very friendly and helpful service

Ulasan produk

Susan Miller

Kilmaurs

6 years ago

Tanggal pembelian: 15/02/2017

Apa yang dikatakan Susan Miller tentang The Edinburgh Address:

The Edinburgh Address booking process was very good. Easy to book what I wanted. Very helpful when it came to organising when we could get into the house and being able to check out a bit later on t

...

Read all

Ulasan produk

House was enormous and very cozy, all as per website. Great location, handy for Broughton Street. Just a few little annoyances, only one bedside table in master bedroom / shower door in en-suite has

...

Read all

Customer Services

The Edinburgh Address

6 years ago

Thank you so much for your positive review!

We are happy that you liked our service and loved the Town House.
The issues raised on your feedback have been sent to the property manager to make sure they will be solved.

We hope you travel to Edinburgh again soon and make sure to you the repeat guest discount on your next booking.

Kindest Regards,

The Edinburgh Address

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 28/06/2017

Clear instructions as to the process of booking and paying.

Ulasan produk

Quality of accommodation superb with fantastic views. Wide range of facilities for children though child "crane" was not working. There were three lights not working which the manager was not able to

...

Read all

Customer Services

The Edinburgh Address

6 years ago

Thanks for your review. We are glad you are happy with our service and loved the accommodation.We are sorry to hear about the light bulbs and TV. We have used your feedback to inform the property manager who has already taken steps to rectify these issues.We are looking forward to seeing you again soon.

Kindest Regards,

The Edinburgh Address

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 03/10/2017

A wonderful apartment, faultlessly clean and beautifully appointed, in the most perfect location. .The Edinburgh Address team were incredibly helpful and could not have done more for us. Can't wait to

...

Read all

Customer Services

The Edinburgh Address

6 years ago

Thank you so much!

We are so pleased that you enjoyed staying with us. We hope you travel to Edinburgh again soon and be sure to let us know when you are coming so we can reserve your favourite apartment.

The Edinburgh Address

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 09/08/2017

Complex booking arrangement with a number of repeated emails. Overall smooth process. Large deposit for stay would prefer if just used credit card for security

Ulasan produk

Clean apartment in a good location pleasant stay. There were no toiletries in bathroom and that was stated on property details. Other apartments have provided some kind of treat ie. Biscuits

Customer Services

The Edinburgh Address

6 years ago

Thank you for taking the time to leave this lovely review. We are glad you enjoyed the apartment and being so close to the West End of Princes Street.

We would love to be able to used a credit card security for the damage deposit, and this is something we are looking into for our guests' convenience.

We are sorry to hear that there was not any toiletries or welcome baskets on arrival and we shall speak to the property manager and make sure this doesn't happen again.

We look forward to having you staying with us again. Remember to use your repeat customer discount code for your next booking.

Kindest Regards,

The Edinburgh Address

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 10/07/2017

Good location with excellent facilities. Nice to return to in the evening after a full day of walking round Edinburgh

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 30/09/2017

We were greeted well on arrival and were shown the local amenities. All in all it was a lovely small apartment, perfect for a couple. We spent most of our time exploring the city and will definetly be

...

Read all

Ulasan produk

Pelanggan Tepercaya

6 years ago

Tanggal pembelian: 22/09/2017

I think as a couple with a baby it was stressful to find that both the baby cot was not made up when we arrived ( we had to put it up ourselves and they don't provide a mattress or bed sheets with it)

...

Read all

Ulasan produk

Angela Shelly

6 years ago

Tanggal pembelian: 25/08/2017

Apa yang dikatakan Angela Shelly tentang The Edinburgh Address:

I reviewed the Edinburgh address two days ago

Ulasan produk

Belum menerima undangan ulasan?

Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

Read all

0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

The Edinburgh Address Ulasan

The Mansion @ The GrangeGreat service and top class property.Ulasan lainnya tentang produk ini (11)Lihat Situs Web Produk

Saxe CoburgLovely greeting and flexible timings which was very helpfulUlasan lainnya tentang produk ini (8)Lihat Situs Web Produk

Elegant Georgian townhouseHouse was enormous and very cozy, all as per website. Great location, handy for Broughton Street. Just a few little annoyances, only one bedside tab...Ulasan lainnya tentang produk ini (1)Lihat Situs Web Produk

The Panoramic Penthouse @ QuartermileQuality of accommodation superb with fantastic views. Wide range of facilities for children though child "crane" was not working. There were three lig...Ulasan lainnya tentang produk ini (11)Lihat Situs Web Produk

Castle View Apartment @ Castle TerraceFantastic apartment with everything you might need for a perfect weekend away. Highly recommended.Ulasan lainnya tentang produk ini (47)Lihat Situs Web Produk

The West End Retreat @ Lynedoch PlaceClean apartment in a good location pleasant stay. There were no toiletries in bathroom and that was stated on property details. Other apartments ha...Ulasan lainnya tentang produk ini (16)Lihat Situs Web Produk

An Edinburgh Gem, Coates GardensMet all our needs for our half term breakUlasan lainnya tentang produk ini (2)Lihat Situs Web Produk

The Studio @ Lynedoch Place LaneGreat location with everything within walking distance.Ulasan lainnya tentang produk ini (8)Lihat Situs Web Produk

New Town Chic @ Northumberland StreetOverpriced for what it isUlasan lainnya tentang produk ini (10)Lihat Situs Web Produk

Cumberland Street Apartment @ Edinburgh New TownI reviewed Cumberland st two days agoUlasan lainnya tentang produk ini (7)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?