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The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

Menampilkan seluruh 594 ulasan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 07/05/2023

Excellent service from The Edinburgh Address, easy to book and great communication from start to finish. Would definitely recommended.

Daisy

The Edinburgh Address

1 year ago

Thank you so much for taking the time to leave us a 5 star review. It is greatly appreciated.

Ulasan produk

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 29/03/2023

Always good quality accomodation, excellent location, well prepared, oasis for rest

Daisy

The Edinburgh Address

1 year ago

Many thanks for taking the time to leave us a 5-star review, we truly do appreciate it.

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Irene Dickson

San Diego, CA

1 year ago

Tanggal pembelian: 06/02/2023

Apa yang dikatakan Irene Dickson tentang The Edinburgh Address:

Spacious accommodation in great location

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Pamela Lambourne

1 year ago

Tanggal pembelian: 03/02/2023

Apa yang dikatakan Pamela Lambourne tentang The Edinburgh Address:

The cottage was in a wonderful historic Edinburgh location. It is spacious and well equiped. It is within easy walking distance to most the famous areas and especially to the shops of The Haymarket an

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Susan Saul

Aberdeen

1 year ago

Tanggal pembelian: 18/05/2023

Apa yang dikatakan Susan Saul tentang The Edinburgh Address:

The process of booking the apartment was simple but having to go through a third party for the guest information and security deposit (which I felt was excessive) was tiresome.

Siobhan

The Edinburgh Address

1 year ago

Hi, Thank you so much for booking with us and for taking the time to leave us a review. I do apologise that you found our vetting process to be tiresome, unfortunately we are required to vet our guests and cannot neglect our duties as hosts. The most secure way to collect this information is by using a company who specialises in the processing of sensitive data and insurance. I hope you can understand our reasoning here. Warm regards, Daisy

Ulasan produk

I would not describe the apartment as luxurious. It was advertised as having a microwave, it did not! Several lamps did not work or had no lightbulbs. Kitchen door handles were hanging off. We had to

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Siobhan

The Edinburgh Address

1 year ago

Hi, I'm so sorry to hear this. I have fed back all of this information to our property managers and we will ensure that this is taken care of. Warm regards, Daisy

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 15/12/2022

The booking process went well and our telephone discussions were very pleasant. However it would have helped if evidence of ID (if this is really necessary) had been requested at the time of the origi

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Siobhan

The Edinburgh Address

1 year ago

Thanks for your positive review. We appreciate the feedback and will look to ask for ID upon booking in the future.

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Ralph Bain

1 year ago

Tanggal pembelian: 27/03/2023

Apa yang dikatakan Ralph Bain tentang The Edinburgh Address:

The accommodation is overall excellent

Siobhan

The Edinburgh Address

1 year ago

Thanks for your 5-star review Ralph

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Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 25/01/2023

This was our second stay at this lovely apartment. It is clean, comfortably outfitted, and very convenient. From the beautiful bouquet on the table at arrival, to the owner painted art on the walls, t

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Siobhan

The Edinburgh Address

1 year ago

Thank you so much for your kind review. We really are glad you enjoyed your second stay here as much as you did your first! All the best, Daisy

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Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 30/01/2023

Buchungsablauf zufriedenstellend, allerdings hohe Stornokosten (falls notwendig).

Siobhan

The Edinburgh Address

1 year ago

Vielen Dank für Ihre Bewertung. Unsere Stornierungskosten sind so festgelegt, dass wir keine Buchungen verpassen. Sie können sehen, dass Sie, wenn Sie lange genug vor Ihrer Ankunft stornieren, eine vollständige Rückerstattung erhalten und dass wir nur dann eine Gebühr erheben, wenn Sie innerhalb von 4 Wochen stornieren und wir keine andere Buchung finden können, um Ihre Daten zu füllen.

Ulasan produk

Zentrale Lage - der Parkplatz liegt direkt gegenüber, ist aber nicht ganz billig. Das Apartment ist schön eingerichtet, war aber bei Ankunft nicht komplett sauber. Der Teppich war an einigen Stellen f

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Siobhan

The Edinburgh Address

1 year ago

Ihr Feedback wird sehr geschätzt. Wir haben keine Kontrolle über die Parkmöglichkeiten in Edinburgh, bieten jedoch Parkmöglichkeiten, die Sie in anderen zentral gelegenen Apartments nicht finden werden. Bitte entschuldigen Sie, dass die Reinigung nicht Ihren oder unseren Standards entsprach, wenn Bereiche der Wohnung nicht ordnungsgemäß gereinigt wurden, wie Sie es beschrieben haben. Wir werden diese Angelegenheit auf jeden Fall prüfen und korrigieren. Wir werden auch versuchen, die Anweisungen für den Fernseher und den Kamin für zukünftige Buchungen zu skizzieren. Danke.

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 09/06/2022

An outstanding experience from booking to check out. So responsive and accommodating! This is the 2nd time renting a flat through EA and we’ve found them to have the highest standards of any place els

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Siobhan

The Edinburgh Address

1 year ago

Thanks very much for your kind words and amazing review, it is so pleasing to hear you were satisfied by the service provided by the Edinburgh Address and the beautiful apartment next to the Castle

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Belum menerima undangan ulasan?

Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

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