Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

Menampilkan seluruh 594 ulasan

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 03/04/2016

very easy to book and clear on the booking page what was required. Good to have reminders to pay balance and deposit

Ulasan produk

Charlotte Anslow

7 years ago

Tanggal pembelian: 09/10/2016

Apa yang dikatakan Charlotte Anslow tentang The Edinburgh Address:

Dealing with the booking agent was efficient but the staff in Edinburgh were non responsive and unhelpful. The automated emails were also spam, with ten emails being sent to remind that a deposit wa

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Ulasan produk

Positives - decor of house was nice and the location was fairly central Negatives - No external lights on stairs No mention of entrance being down a flight of stairs despite booking a cot - awkward f

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Media yang diunggah

Pushy email and non responsive site staff

Lihat semua media (1)

Customer Services

The Edinburgh Address

7 years ago

Thank you for taking the time to leave us some constructive feedback on your experience and quality of your stay.

We take your comments on board shall review our automated deposit payment reminder e-mails for those that have not paid their damage deposits by the allotted date.

We will a raise the lighting & property maintenance issues with the owner and their property manager to attend to.

With regards accessing the property, we do advise that the property is accessed down a flight of external stairs with another set of stairs in the property within the current listing. However we shall look to make this more evident for future guests.

Kindest regards,

The Edinburgh Address

Ana Paula Ribeiro Soares

7 years ago

Tanggal pembelian: 17/01/2017

Apa yang dikatakan Ana Paula Ribeiro Soares tentang The Edinburgh Address:

I've been a customer of Edinburgh Address for the past six years and I can say that I'm a very satisfied customer . Their properties are really a home away from home . The staff are always available t

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Stuart Clark

7 years ago

Tanggal pembelian: 03/01/2017

Apa yang dikatakan Stuart Clark tentang The Edinburgh Address:

The apartment was very smart and very clean with lovely bedding etc. We really enjoyed our stay and it was so convenient for the centre of Edinburgh. There were Just a few minor points, most really e

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Ulasan produk

Kim Young

7 years ago

Tanggal pembelian: 13/01/2017

Apa yang dikatakan Kim Young tentang The Edinburgh Address:

Easy to book, the concierge was efficient & gave a thorough tour & explanation of the accommodation. Excellent location, couldn't be more central. Accommodation luxurious, spacious and very well appoi

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Ulasan produk

Valerie Swann

7 years ago

Tanggal pembelian: 11/02/2017

Apa yang dikatakan Valerie Swann tentang The Edinburgh Address:

Great Best I have stayed in in Edinburgh

Ulasan produk

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 06/01/2017

A lovely, well-equipped apartment. A spacious apartment with modern decoration in the heart of the city. The location is great being right on the royal mile. I'm not a light sleeper but for people who

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Ulasan produk

Great apartment with a good location in the heart of the city.

Customer Services

The Edinburgh Address

7 years ago

Thank you for taking the time to leave this 5 star review of you stay at The Penthouse @ The Royal Mile property. We are happy that you enjoyed you time in Edinburgh and found the property to be well equipped for your needs.

We look forward to having you stay with us again.

Kindest regards,

The Edinburgh Address

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 06/12/2016

All went seamlessly. Concierge right on time and flexible.

Ulasan produk

Ian Burton

7 years ago

Tanggal pembelian: 09/11/2016

Apa yang dikatakan Ian Burton tentang The Edinburgh Address:

Fantastic apartment so close to Princes Street in Edinburgh. Do shops, restaurants and bars all within easy walking distance. Accommodation was in excellent condition and very clean. Highly recommende

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Ulasan produk

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 07/09/2016

This beautiful house was immaculately clean, superbly decorated and very well equipped. We were made to feel welcome not only by the tray of wine, oatcakes, honey etc but by a plentiful supply of teab

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Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?