Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

The Edinburgh Address Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/the-edinburgh-address | Feefo

Menampilkan seluruh 594 ulasan

Jannie

Slagelse

7 years ago

Tanggal pembelian: 08/07/2016

Apa yang dikatakan Jannie tentang The Edinburgh Address:

Dejlig og moderne lejlighed med alle de nødvendige faciliteter og god atmosfære. God forhandling om prisen og venlig modtagelse. Fin beliggenhed selvom det lå lidt væk fra centrum. Det gav så en god s

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 15/08/2016

The Edinburgh Address folks were quick to respond back by email to any inquiries or requests I had. Very professional and accurate ie: damage deposit was returned prompted as outlined,etc.

Ulasan produk

Ester Santana

Lanzarote - Canarias

7 years ago

Tanggal pembelian: 08/08/2016

Apa yang dikatakan Ester Santana tentang The Edinburgh Address:

El servicio ha sido rápido y muy efectivo. recomendaré la empresa a mis amigos y desde luego que volveré a utilizar sus servicios.

Ulasan produk

june

darlington

7 years ago

Tanggal pembelian: 02/09/2016

Apa yang dikatakan june tentang The Edinburgh Address:

everything was as i had hoped easy to follow. plenty of return emails to confirm payments & info needed. would recommend & use again. would have liked a better welcome package - e.g. bread butter marm

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the location was great however slight downside to that was a little noisy on a night because of the location! think the noise could have been reduced with double glazing etc. not all the windows had c

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Customer Services

The Edinburgh Address

7 years ago

Thank you so much for your feedback and we will pass the comments on to the property manager for future reference.
We hope you choose to book with The Edinburgh Address again.

All the best.

Robert

Califaonis

7 years ago

Tanggal pembelian: 18/07/2016

Apa yang dikatakan Robert tentang The Edinburgh Address:

Professional and personalized

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John

Australia

7 years ago

Tanggal pembelian: 08/07/2016

Apa yang dikatakan John tentang The Edinburgh Address:

Too many steps and instalment payments. Poor compared to "Booking.com"

Ulasan produk

No assistance with carrying bags up to 3rd floor apartment. No tourist information in the room other than what other people had left behind. Poor directions to available public car parking. Floors wer

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Customer Services

The Edinburgh Address

7 years ago

Thank you for letting us know about your stay.

We are sorry to hear you were not completely satisfied with the apartment.

In regards to the listing - it is stated clearly that the apartment has two bedrooms, and is situated on the 3rd floor with no lift.

We feel the website is clear that we market properties on a self catering basis, however we do offer the option to book extra services such as mid-stay cleaning or additional towels or linen on request.

We offer the option to pay in instalments as we find this is much more flexible and makes the process easier for our customers. We would have been very happy to take the full balance in one payment if this had been requested.

Paul

7 years ago

Tanggal pembelian: 04/09/2016

Apa yang dikatakan Paul tentang The Edinburgh Address:

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Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 12/08/2016

A lot of processes to go through , having to scan passport details etc

Ulasan produk

Fantastic accommodation, everything supplied in the kitchen from washing machine to toaster. Lovely short walk to the centre. Quiet area felt like home.

Customer Services

The Edinburgh Address

7 years ago

Thank you so much for supplying this feedback. We are so glad you enjoyed the apartment.

We apologise that you found the process too long - we do require certain security measures for the peace of mind of the owners of these luxury properties.

We hope you will stay at another of our apartments in the near future.

All the best,

The Edinburgh Address

Kunal

7 years ago

Tanggal pembelian: 29/07/2016

Apa yang dikatakan Kunal tentang The Edinburgh Address:

The booking process is very smooth and comfortable - you will be contacted by a representative who will help you sort out the pickup details (very friendly driver!) and also to process any additional

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Lovely house - very well equipped. If you're travelling with small children, there is a wonderful playroom with loads of toys / books for the kids - keeps them busy for hours. The property manager is

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Customer Services

The Edinburgh Address

7 years ago

Thank you so much for providing this feedback. We are so glad you enjoyed your stay at The Mansion @ The Grange - we agree it's a lovely house!

We hope to welcome you back to Edinburgh again in the near future.

All the best,

The Edinburgh Address

Pelanggan Tepercaya

7 years ago

Tanggal pembelian: 09/09/2016

The service was very professional . I will highly recommend them. Next time Ill go to Edinburgh I will contact them again.

Ulasan produk

The accomodations where outstanding. Evey detail was taking care for us. Luxury properties, very well kept and extremely clean . Perfect location and wonderful views of the Castle. I will definetely g

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Customer Services

The Edinburgh Address

7 years ago

Thank you so much for your lovely positive feedback - it is highly appreciated.

We are so happy you enjoyed your stay and hopefully we can welcome you back to The Edinburgh Castle Suite or another of our beautiful properties int he near future.

With warm regards,

The Edinburgh Address

Belum menerima undangan ulasan?

Tentang The Edinburgh Address

A hand picked collection of self catering properties - including luxurious and unique - in Edinburgh, Scotland

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0131 202 1188

International House, 38 Thistle Street, Edinburgh, Midlothian, EH21EN, United Kingdom

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Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

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