Twinings Ulasan

Thanks for reviewing your recent order - we're really sorry to hear the delivery of your order took longer than expected. We've looked into this and can see your order was placed on 02/10/2022 via our Standard Delivery service. According to the tracking link, your items were dispatched on 04/10/2022 and delivered on 08/10/2022, which would be in line with the 5 - 7 working day timeframe advised on our website and in our Shipping Policy. Should you need any future orders a little bit quicker, we do also offer a 2 working day service with DHL. Simply select "express delivery" during checkout. We hope this helps, and thanks again for your feedback!

Thanks for reviewing your recent order! We can confirm that we use two delivery companies for our orders: Royal Mail and DHL. We're sorry to hear you're not happy with Royal Mail's delivery service, and if you would prefer to have any future orders sent via DHL, simply select "Express Delivery" during checkout. We hope this helps!