Thanks for your review.
We're so sorry you found the shipping service expensive. Whilst we do appreciate your feedback this, our international delivery fees are set by the delivery companies and will be calculated based on the size and weight of your order, so we're afraid these fees are out of our control.
We do, however, use two different couriers, so in most cases, you will be shown two delivery options during checkout, giving you the opportunity to select the cheaper option, if this is what you prefer.
To find out more about these fees, we suggest taking a look at our Shipping Policy: https://twinings.co.uk/pages/shipping-policy
We hope this helps and thanks again for your feedback!