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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 28/03/2019
Quick response to enquiries and readiness to guide / advise customers on the right medical insurance and payment options
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Angela Hurst
William Russell
5 years ago
Thank you very much for your positive feedback. We are delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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MK
Marat Kalym
South Korea
5 years ago
Tanggal pembelian: 06/03/2019
Apa yang dikatakan Marat Kalym tentang William Russell:
William Russell provides its service in a timely manner with all support if required.
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Angela Hurst
William Russell
5 years ago
Many thanks for your positive 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team while renewing your Global Health plan. We sincerely thank you again for taking the time to comment.
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RS
Robert Scouller
Jakarta Indonesia
5 years ago
Tanggal pembelian: 28/03/2019
Apa yang dikatakan Robert Scouller tentang William Russell:
Direct Contact Was not able to pay ontime as I was remote from Bank. They extended coverage until funds paid as promised 2 weeks after deadline
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Angela Hurst
William Russell
5 years ago
Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us with regards to your Global Health Insurance renewal. We understand your comment regarding the cost of cover which is a concern affecting the medical insurance industry as a whole. We constantly look at ways that we can provide a comprehensive but affordable cover to our customers. Thank you again for leaving us your feedback.
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SB
Stephen James Banks
5 years ago
Tanggal pembelian: 09/03/2019
Apa yang dikatakan Stephen James Banks tentang William Russell:
Customer contact - genuine care.
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Angela Hurst
William Russell
5 years ago
Thank you for contacting us with your feedback. We do appreciate you taking the time to let us know of your experience with us.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 19/03/2019
W/R where quick to respond to a emergency situation, payed quickly and painlessly to all parties. Great job I hope in the future this service will remain the same
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Angela Hurst
William Russell
5 years ago
Thank you for your generous 5* rating and comments! We very much value your feedback and are really pleased to hear that we were able to assist you in your emergency situation. We are happy to have you with us, it's great to know you feel supported and protected.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 15/03/2019
Service is good and personal. I was not happy with a settlement that took a very long time and did not compensate as it should have. But that said, the staff respond in real time. Premiums are gettin
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Angela Hurst
William Russell
5 years ago
Thank you for contacting us with your feedback. We apologise for the delays with your claim but we are pleased to hear that you were kept updated throughout the process. I understand our administration team have provided you with some options for your policy, if you wish to discuss your premiums further, please can you contact me at enquiries@william-russell.com. We do appreciate you taking the time to let us know of your experience with us.
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YR
Yoav Itshak Rottenberg
5 years ago
Tanggal pembelian: 04/05/2019
Apa yang dikatakan Yoav Itshak Rottenberg tentang William Russell:
They remembered me from previous purchase and were very helpful and informative regarding the new policy.
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Angela Hurst
William Russell
5 years ago
Many thanks for your 5 star positive review! We are delighted to hear how pleased you are with the service that you have received in setting up your new Global Health Insurance plan. Thank you again for leaving us your valuable feedback.
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JL
Jan Ivar Ljosland
5 years ago
Tanggal pembelian: 06/03/2019
Apa yang dikatakan Jan Ivar Ljosland tentang William Russell:
The conditions are clearly expressed and ordering smooth.
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Angela Hurst
William Russell
5 years ago
Thank you so much for taking the time to leave usa review. We are pleased to see that you are happy with the documentation for your new Global Health Insurance plan. Please rest assured that our administration and claims teams are always on hand to assist you along the way. Thanks once again for your 5* positive review.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 04/01/2019
William Russell was very patient while our broker was trying to get approval for a forex payment from the Reserve Bank. We were given 30 days grace to settle the account without losing any benefit and
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Angela Hurst
William Russell
5 years ago
Thank you very much for your 5 star positive review! We are so pleased to hear you are happy with the service you have received in renewing your Global Health Insurance Policy. We do hope you stay with us for many years to come and we look forward to assisting with the continued administration of your plan. Thank you again for taking the time to comment.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 04/01/2019
I appreciated their Quick and care.
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to provide us with a positive review of your Global Health Insurance renewal and for being a William Russell customer for many years! We are very pleased to hear you remain happy with the service you have received from us. Thanks again for getting in touch.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.