William Russell Ulasan

Thank you for taking the time to leave us your feedback. We are really sorry to hear that having had such excellent service in the past, you have found our claims process to be unsatisfactory on this occasion. I have reviewed your file with our claims team and have contacted you directly with my findings. We strive to offer outstanding customer care at all times and our claims process has recently improved by way of our new online forms. Thank you again for getting in touch with us.

Thank you for taking the time to contact us with your positive review. We are so pleased to hear that you remain happy with the service you have received with regards to your international health insurance. We are happy to have you with us!

Thank you for your 5 star feedback and positive review about our claims process. As always, our claims team are always on hand to assist you with your claims and our policy services team are happy to help with all other aspects of your renewal. Thank you again for taking the time to comment.

Many thanks for your 5 star positive review. We are pleased to hear that you have renewed your William Russell international health insurance policy and that your experience has been positive. Thank you again for leaving us your feedback.

Thank you for taking the time to leave us your feedback. We are very sorry to hear that you have found our claims process to be substandard. We endeavour to provide first-rate quality customer care at all times and our claiming process should be straight forward for you. I have investigated your file with our claims team and have contacted you directly with an explanation of my findings. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.

Many thanks for your 5 star review. We are absolutely delighted to hear that you have received an excellent service from our team. We very much appreciate you getting in touch.

Thank you so much for your 5 star review and comments! We are thrilled to hear how pleased you are with the service that you have received from us, please do get in touch should you ever require assistance with your plan, we are always happy to help.

Thank you for your feedback. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole and we are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Thanks again for getting in touch, we appreciate you taking the time to contact us.

Many thanks for your fantastic 5 star feedback. We are so very happy to have you insured with us and it's great to know you feel supported and looked after. Your comments have been passed on to Cosmina in our claims team who was really pleased to hear this. We sincerely thank you again for taking the time to comment.

Thank you so much for your 5 star review and for your positive feedback. We are happy to have you with us, it's great to know you have experienced our prompt and friendly service.