William Russell Ulasan

Thank you so much for your 5 star review. We are so pleased that your renewal experience has been simple and that your benefits package is everything you need. Thank you again for leaving us your feedback.

Thank you for taking the time to leave us your feedback. We are very sorry to hear that on this occasion our underwriting and claims process has not been satisfactory for you. We do strive to deliver excellent quality customer care at all times and we do hope that your experience with us going forward is a much more positive one. Please rest assured that we are always available to assist you along the way should you need us in the future. Thank you again for getting in touch with us.

Thank you for contacting us with your positive feedback. We are very pleased to hear that you are happy with the service you have received from our claims team recently and we are happy to have you with us.

Thank you for your 5 star rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. If you would like to speak to one of our team about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or enquiries@william-russell.com.

Thank you for your 5 star review and for taking the time to provide us with your feedback. We are so pleased you chose us as your protection policy provider and look forward to administering your plan going forwards.

Thank you for taking the time to leave us your feedback. It’s nice to hear that we are delivering for you in times of emergency but we are very sorry to hear that you are disappointed with the payment times. We would really like to discuss your experience further, if you are happy to do this please can you contact me at enquiries@william-russell.com with your details. We appreciate you getting in touch.

Thank you for your positive review and for providing feedback on our service. I’m sorry that we missed a claim you submitted, I understand our claims team have now resolved this for you. Please rest assured that we are always on hand to assist you along the way should you need us in the future. Thank you again for getting in touch.

Thank you for taking the time to leave us your feedback. We are sorry to hear that you have experienced issues with the service you have received from us at point of claim. We would really like to understand more about this and how we can improve things for you going forward. If you are happy to discuss this further, please can you contact me at enquiries@william-russell.com with your number and a convenient time to call. Thank you again for getting in touch.

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you are happy with the service you have received.

Thank you for your very generous rating and taking time to leave your comments. We very much appreciate your feedback and are pleased to hear that you are happy with the service you have received from us and especially that we were able to assist you with your emergency surgery. We hope that you are recovering well.