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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

127

37

6

1

4

175

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
8 months ago
Tanggal pembelian: 13/12/2023
Good Service.
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Angela Hurst
William Russell
8 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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Pelanggan Tepercaya
8 months ago
Tanggal pembelian: 29/11/2023
I get prompt responses and it is easy to renew my policy. However, I haven´ t claim so far any costs, so, my experience is limited.
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Angela Hurst
William Russell
8 months ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received so far, we'll be here should you ever need to claim, please get in touch! Thank you again for leaving us your feedback.
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Eddy Allan Balma
Ubud Bali
8 months ago
Tanggal pembelian: 28/11/2023
Apa yang dikatakan Eddy Allan Balma tentang William Russell:
The Service Hs gotten better over last 5 years or so. Went in Hospital with Detached Knee and had to have surgery. The service was good. Policy super expensive
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Angela Hurst
William Russell
8 months ago
Thank you very much for your review. We are pleased to hear you are happy with the service you have received. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way should you ever have the need to claim. Thank you again for taking the time to comment.
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Jason Harper
8 months ago
Tanggal pembelian: 12/07/2023
Apa yang dikatakan Jason Harper tentang William Russell:
Each year the service is the same , fast and professional.
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Angela Hurst
William Russell
8 months ago
Many thanks for your 5 star positive review. We are delighted to hear how pleased you are with the service that you have received and that we've maintained our high standard of service for you over the years. Thank you again for leaving us your feedback.
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Peter Frost
Hong.Kong
8 months ago
Tanggal pembelian: 30/11/2023
Apa yang dikatakan Peter Frost tentang William Russell:
As ever the system of renewing the medical insurance for myself and my wife was easy and straight forward as usual.The staff are a pleasure to deal with.
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Angela Hurst
William Russell
8 months ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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Pelanggan Tepercaya
8 months ago
Tanggal pembelian: 12/05/2023
Fast responses and always so helpful been with WR for 16yrs!
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Angela Hurst
William Russell
8 months ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.
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Pelanggan Tepercaya
8 months ago
Tanggal pembelian: 12/01/2023
Responsive, clear communication. Several years ago, I had to make use of my health insurance after a traffic accident. I was supported well throughout the entire process.
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Angela Hurst
William Russell
8 months ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us and especially that we were able to assist you in your emergency situation.
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James Macleod Baxter
8 months ago
Tanggal pembelian: 22/11/2023
Apa yang dikatakan James Macleod Baxter tentang William Russell:
good responses to communications via agent but complications of claims for ongoing treatments a difficulty and constant high premium increases a challenge and WR not easily recognized in Australia
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Angela Hurst
William Russell
8 months ago
Thank you for taking the time to leave us your feedback. We are really sorry to hear that you have had issues with claiming. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. We are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Thank you again for getting in touch with us.
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Severine Wider
8 months ago
Tanggal pembelian: 12/02/2023
Apa yang dikatakan Severine Wider tentang William Russell:
The renewing process was very easy. They provided a comprehensive document that describe exactly the steps, what was included, and the price.
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Angela Hurst
William Russell
8 months ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and that it's been made easy for you. Thank you again for leaving us your feedback.
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Pelanggan Tepercaya
8 months ago
Tanggal pembelian: 21/11/2023
The renewal was dealt with swiftly and easily and Angela Hurst was excellent.
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Angela Hurst
William Russell
8 months ago
Thank you for your kind review and comments. We're happy to have you with us as a William Russell member and we're pleased to help you with your plan. Please do get in touch should you ever need us!
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.