William Russell Ulasan

Thanks very much for giving us a 5* rating. We are very happy to hear that you are so pleased with the service you have received from us. 

Many thanks for your 5* star review. We are very happy to have you as a customer of William Russell and would be delighted to welcome you to another year of cover with us. We appreciate you taking the time to leave us your positive comments. 

Thank you so much - your feedback is incredibly valuable and appreciated. 

Thank you for taking the time to leave us your feedback. We are pleased to hear that you were satisfied with the handling of your renewal. I believe you have spoken to a member of our team recently explaining your other requirements and unfortunately due to the nature of our plans and the cover you require, we have been unable to assist you on this occasion. I am sorry we were unable to provide the cover you were looking for. We do value your custom and if there is anything else we can assist with, please do get in touch.

Thank you for your valuable feedback. We are very pleased to hear that you've been happy with the service you have received from our claims team. I'm sorry to hear about the experience you have had out of hours, this is obviously not what you should expect and something we take quite seriously. Thank you for bringing this to our attention and I can assure you that this is being discussed with the relevant parties to ensure service is improved going forward. Thanks once again for getting in touch and leaving your review. 

Many thanks for your 5* star review. We are very pleased to hear that you are happy with the way your claims have been handled. We appreciate you taking the time to leave us your feedback. 

Thank you very much for your feedback. We are very pleased to hear that you have found our team easy to deal with and have received prompt replies to correspondence. We very much hope that your experience with us continues to be a positive one.

Thank you for taking the time to leave us your feedback. We are pleased to hear that you are happy with the service you have received so far. We aim to deal with all claims received within 5-7 days so I do apologise for the slight delay you experienced this time. Whether a customer has been with us for a while or has just joined us, we will always strive to deliver excellent care with personal quality service. We hope you continue to enjoy being a customer of William Russell and again, we thank you for leaving us this valuable feedback.

Thank you very much for taking the time to leave us your positive review.

Muchas gracias por tomarse el tiempo para dejarnos su opinión positiva. Estamos muy contentos de saber que está satisfecho con nuestro servicio.