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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

127

37

6

1

4

175

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
NW
Nicola Jane Wakeman
6 years ago
Tanggal pembelian: 11/10/2017
Apa yang dikatakan Nicola Jane Wakeman tentang William Russell:
Efficient personal service, friendly team. Easy to contact. Regular contact.
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Natalie Harris
William Russell
6 years ago
We are very glad to hear you are happy with the service you've received. Thanks for your excellent rating and comments!
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IB
Igor Badaev
Quito, Ecuador
6 years ago
Tanggal pembelian: 16/10/2017
Apa yang dikatakan Igor Badaev tentang William Russell:
Very quick response time and highly professional service. I've been their client for over 4 years by now and I know I can count on them 24/7 whenever their help is required (hopefully never but you ne
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Natalie Harris
William Russell
6 years ago
We are so pleased to hear that you are happy with the service and cover you receive from us. Many thanks for your 5* rating and positive feedback.
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Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 17/11/2017
Easy hassle free online transaction with quick response to queries
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Natalie Harris
William Russell
6 years ago
Your excellent rating and positive feedback is highly appreciated. We are very happy to have you as a customer of William Russell.
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LD
Luis Eduardo Cegarra Diaz
6 years ago
Tanggal pembelian: 07/07/2017
Apa yang dikatakan Luis Eduardo Cegarra Diaz tentang William Russell:
Excedieron el tiempo de respuesta indicado para dar solucion a un reclamo... MI reclamo fue lleno de varios puntos a cnsiderar y de acuerdo a mi piliza ellos deberian coniderar pagar alguna parte de t
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Natalie Harris
William Russell
6 years ago
Thank you for your feedback and for giving us the chance to understand and reply to your concern. I am sorry to hear that on this occasion you were not satisfied with the handling of your claim. We strive to deliver quality service and excellent medical cover for all our customers, at all times. We regret the length of time that it took to reach a decision regarding your claim and due to the details involved I will contact you directly to explain these reasons. Once again, we thank you for taking the time to get in touch with us and we do hope that your experience going forward is a much more positive one.
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Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 18/10/2017
Very quick and proficient service. Probably the best experience I have had so far with an insurance company,
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Natalie Harris
William Russell
6 years ago
Thank you for your excellent feedback and the 5* rating you've given us. We are very happy to have you as customer of William Russell.
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WC
William M Carroll
6 years ago
Tanggal pembelian: 17/10/2017
Apa yang dikatakan William M Carroll tentang William Russell:
The company was ethical and responded well to my questions. I felt they took a personal interest in my new account
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Natalie Harris
William Russell
6 years ago
Thank you for your 4* star rating and for taking the time to leave your comments. We are very pleased to hear you are happy with the service you have received so far.
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Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 11/09/2017
Good and fast response to inquiries. Easy to understand paperwork and forms.
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Natalie Harris
William Russell
6 years ago
Thank you for taking the time to submit your feedback on your experience with us so far. We are really happy to welcome you to William Russell.
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Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 26/09/2017
Very easy and prompt in updating
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Natalie Harris
William Russell
6 years ago
Thank you for your 5* star rating and for taking the time to leave your comments. We are very pleased to hear you are happy with the service you have received so far.
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MH
Mohsen Ben Halim
6 years ago
Tanggal pembelian: 16/08/2017
Apa yang dikatakan Mohsen Ben Halim tentang William Russell:
Excellent service. Prompt interaction.
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Natalie Harris
William Russell
6 years ago
We are very glad to hear you are happy with the service you've received. Thanks for your excellent rating and feedback.
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Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 07/09/2017
Long time customer but never had to use the service. Price has significantly increased over the years so I am starting to consider alternatives
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Natalie Harris
William Russell
6 years ago
Thank you for taking the time to leave us your feedback. We do understand your concerns regarding premium increases, in most countries the cost of health care continues to rise and it is predicted that there will be no change to this trend over the coming years unfortunately. At William Russell, we take these facts very seriously and strive to ensure that we control these costs so clients are not burdened with higher increases than already necessary. We advise our customers that you may be able to get the insurance cover you want at a better price if you shop around however if you wish to consider choosing an alternative insurer, please be aware that any pre-existing medical conditions you have may not be covered. We recommend you take this opportunity to make sure that your insurance cover still meets your requirements. We thank you for being a valued customer of William Russell.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.