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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

127

37

6

1

4

175

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
JC
John David Ewing Christensen
6 years ago
Tanggal pembelian: 25/08/2017
Apa yang dikatakan John David Ewing Christensen tentang William Russell:
Service, communication and assistance were fantastic
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Natalie Harris
William Russell
6 years ago
This is great to hear, thank you for leaving us your feedback.
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SK
Steven Eugene Kuhn
6 years ago
Tanggal pembelian: 30/08/2017
Apa yang dikatakan Steven Eugene Kuhn tentang William Russell:
Quick, easy, clear and secure.
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Natalie Harris
William Russell
6 years ago
Thanks for taking the time to leave us your feedback, we are very pleased to hear that you are happy with the service you receive from us.
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DE
David Martin / PIC Europe
Luxembourg
6 years ago
Tanggal pembelian: 28/07/2017
Apa yang dikatakan David Martin / PIC Europe tentang William Russell:
Efficient service & competitive premiums.
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Natalie Harris
William Russell
6 years ago
Thank you for taking the time to leave us your positive feedback, we do appreciate it.
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Pelanggan Tepercaya
6 years ago
Tanggal pembelian: 02/07/2017
I have had a Life insurance policy with WR for about 8 years. Several times a year I am asked by WR to confirm my policy details such as Employment etc etc. I recently sought to top up my benefits f
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Natalie Harris
William Russell
6 years ago
Thank you for taking the time to leave us your feedback. With Life Insurance in particular, depending on a client’s age and/or the increase that they are requesting, our insurers may require certain details to establish that personal circumstances have not changed and to ensure that we can offer this increased cover. I am sorry to hear that you were not satisfied with the application process on this occasion, we always strive to make our processes as customer friendly as possible so your feedback is valuable to us and will be considered as part of our ongoing activities to improve our service.
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Pelanggan Tepercaya
7 years ago
Tanggal pembelian: 01/05/2017
Service has been astounding. Am very happy with William Russell.
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Natalie Harris
William Russell
6 years ago
Thank you for your positive feedback. We are very happy to have you as a customer of William Russell.
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Pelanggan Tepercaya
7 years ago
Tanggal pembelian: 01/07/2017
WR's service is actually exceptional and I am always impressed by how helpful and supportive they are whenever we interact with the team. I would easily give them 5 stars if it weren't for the fact th
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Natalie Harris
William Russell
6 years ago
Thank you for your feedback, we sincerely appreciate you taking the time to contact us and it’s very good to hear that you are happy with the service you have received from us. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. The cost of healthcare has increased significantly in many parts of the world, this is partly because of the increased use of private healthcare due to advancement in technologies and wider treatment available. With the medical trend rising each year, many insurers are finding it more and more difficult to keep these costs low but we, at William Russell, do take every care to ensure that our clients are not burdened with higher increases than entirely necessary.
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AS
Anthony Michael Sugden
7 years ago
Tanggal pembelian: 18/07/2017
Apa yang dikatakan Anthony Michael Sugden tentang William Russell:
Good company in all respects
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Natalie Harris
William Russell
7 years ago
Thank you for your positive review and excellent rating. Your valued custom is very much appreciated.
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YO
Yuki Oorloff
7 years ago
Tanggal pembelian: 20/07/2017
Apa yang dikatakan Yuki Oorloff tentang William Russell:
Very professional way of handling, kind, and thoughtful communication. I always recommend William Russell to my friends.
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Natalie Harris
William Russell
7 years ago
Thank you for taking the time to leave us your feedback, and thank you for the recommendations! We are very pleased to hear you are happy with the cover you have and the service you receive from our team.
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CS
Christopher Schweiger
Yangon
7 years ago
Tanggal pembelian: 01/07/2017
Apa yang dikatakan Christopher Schweiger tentang William Russell:
More flexible premium arrangements/ discussions.
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Natalie Harris
William Russell
7 years ago
Thank you for taking the time to leave us your feedback. We are always looking at ways to improve our cover and service. If you would like one of us to give you a call to discuss your premium arrangements, I would be happy to arrange this for you.
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MH
Mark Holmes
7 years ago
Tanggal pembelian: 09/08/2017
Apa yang dikatakan Mark Holmes tentang William Russell:
I had to make contact with them when i did not receive my updated annual membership card. The rates increased and again I had to query why. Granted once contact was made the service was prompt and rep
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Natalie Harris
William Russell
7 years ago
Thank you for taking the time to leave us your feedback, we do appreciate this. I will contact you directly if that's ok to discuss the points you have made in more detail.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.