Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

William Russell Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/william-russell-ltd | Feefo

Menampilkan seluruh 1,318 ulasan

Pelanggan Tepercaya

9 months ago

Tanggal pembelian: 18/10/2023

I have been with them for years and the renewal of my insurance is always easy organised

Angela Hurst

William Russell

9 months ago

Thank you for taking the time to provide this valuable feedback and for being a William Russell member for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.

Ulasan produk

Pelanggan Tepercaya

9 months ago

Tanggal pembelian: 16/10/2023

Easy to renew

Angela Hurst

William Russell

9 months ago

Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us.

Pelanggan Tepercaya

9 months ago

Tanggal pembelian: 06/11/2023

Although it was the second instalment payment two the year, there was no upfront notice on this, preventing me to check if fund son my account had been sufficient. Ultimately there was, but would be b

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Angela Hurst

William Russell

9 months ago

Many thanks for your review and comments. We advise all customers paying by instalment of the premium due dates when issuing the renewal invoice at the beginning of the policy year. We're unfortunately not able to send reminders of this to everyone. We do very much appreciate your feedback.

Ulasan produk

Nicola Jane Wakeman

10 months ago

Tanggal pembelian: 10/11/2023

Apa yang dikatakan Nicola Jane Wakeman tentang William Russell:

Have always had a brilliant service

Angela Hurst

William Russell

9 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Ulasan produk

Pelanggan Tepercaya

10 months ago

Tanggal pembelian: 25/10/2023

まだサービスを実際に利用していないので、わからないことのほうが多いが、概ね契約内容には満足しています。

Angela Hurst

William Russell

10 months ago

肯定的なレビューとコメントをありがとうございます。これまでに受けたプランとサービスにご満足いただけたことを嬉しく思います。安心して守られていると感じられるのは嬉しいことです。

Ulasan produk

Pelanggan Tepercaya

10 months ago

Tanggal pembelian: 19/10/2023

Fast customer service. Answers questions clearly

Angela Hurst

William Russell

10 months ago

Many thanks for the positive 5* review of your Personal Health Plan renewal. We're so happy to have you as a William Russell member!

Ulasan produk

Pelanggan Tepercaya

10 months ago

Tanggal pembelian: 10/10/2023

Overall good

Angela Hurst

William Russell

10 months ago

Thank you for taking the time to contact us with your feedback. We are pleased to hear that you remain happy with the service you have received.

Mary Elizabeth Hollahan

10 months ago

Tanggal pembelian: 20/10/2023

Apa yang dikatakan Mary Elizabeth Hollahan tentang William Russell:

This company provides the best customer service. You always get a real life human being and not voice prompts. Help is givien promptly and professionally. Couldn’t be happier with my health insurance

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Angela Hurst

William Russell

10 months ago

Thank you very much for your 5 star positive review! We are very pleased to hear you are happy with the service you have received from us. We do our absolute best to ensure we provide a professional and caring service at all times. Thank you again for taking the time to comment.

Ulasan produk

Pelanggan Tepercaya

10 months ago

Tanggal pembelian: 20/10/2023

WR (or actually your local partner/broker) takes interest of me ONLY when my premium will be due... keep me informed also meanwhile, connect, explain... so customer experience is missing, only buyer's

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Angela Hurst

William Russell

10 months ago

Thank you for taking the time to leave us your feedback. We're sorry to hear of your experience through your servicing broker, please do speak with them of your concerns. Please let us know if we can assist.

Ulasan produk

Fabrizio Schibuola

10 months ago

Tanggal pembelian: 16/10/2023

Apa yang dikatakan Fabrizio Schibuola tentang William Russell:

is ok no problem

Angela Hurst

William Russell

10 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Belum menerima undangan ulasan?

Tentang William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

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Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

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Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

William Russell Ulasan

Health Renewing MemberThe same comment as beforeUlasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Protection Renewing MemberAs expected. I have this insurance of r some time already and all still up to date. Would however appreciate if an advisor would take the time to revi...Ulasan lainnya tentang produk ini (41)Lihat Situs Web Produk

Protection Renewing Membergreat company..............Ulasan lainnya tentang produk ini (41)Lihat Situs Web Produk

Health New Memberマレーシアの民間保険よりも国際保険の方が何かと海外で生きていくうえで守られると考えています。入院に備えられるので、個人的には満足しています。Ulasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Health Renewing MemberFast efficient clear serviceUlasan lainnya tentang produk ini (30)Lihat Situs Web Produk

Health Renewing MemberHappy to have my rates decrease.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Protection Renewing MemberNothing to add beyond comments under "1"Ulasan lainnya tentang produk ini (41)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?