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Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

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Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

William Russell Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/william-russell-ltd | Feefo

Menampilkan seluruh 1,318 ulasan

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 30/09/2023

Communication and follow up via email, thorough and helpful.

Angela Hurst

William Russell

10 months ago

Thank you so much for your positive 5* review and comments. We're happy to have you on board as a new personal protection plan member.

Ulasan produk

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 10/01/2023

Good service

Angela Hurst

William Russell

10 months ago

Many thanks for your positive feedback. We are happy to have you with us, please get in touch should you have any queries or need any assistance.

James Dudfield

11 months ago

Tanggal pembelian: 27/09/2023

Apa yang dikatakan James Dudfield tentang William Russell:

I found William Russell very easy to deal with. They had a number of unique options that fit our work and travel situation. Affordable and flexible which was even better.

Angela Hurst

William Russell

10 months ago

Many thanks for your 5 star positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Ulasan produk

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 23/09/2023

Been with them for well over 20 years, never had a problem, always extremely efficient and courteous. The 2 claims I had were settled without any delay or quibble. Happy to recommend.

Angela Hurst

William Russell

11 months ago

Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Should you ever need to use your insurance, our team is always here to help whatever the situation so please do get in touch if you need our assistance.

Ulasan produk

Juha Olavi Tuominen

11 months ago

Tanggal pembelian: 21/09/2023

Apa yang dikatakan Juha Olavi Tuominen tentang William Russell:

Flexible and accurate service

Angela Hurst

William Russell

11 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 19/09/2023

No claims in five years, but my premiums have increased by about 50% over the same period. I'm already shopping around for a more reasonably priced alternative for next year, and there seem to be plen

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Angela Hurst

William Russell

11 months ago

Thanks very much for your review. We do recommend our customers shop around to ensure they have a plan that meets their needs, including budget requirements and we understand sometimes we aren't able to offer a plan that is suitable. If you would like to speak to one of our team in more depth about the cover you have and the premium you pay, please feel free to get in touch anytime on +44 1276 486455 or contact@william-russell.com.

Ulasan produk

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 08/10/2023

Fast, smooth, efficient, personal

Angela Hurst

William Russell

11 months ago

Many thanks for your 5 star review. We are happy to hear you have been pleased with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Ulasan produk

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 09/01/2023

The product and renewal process was timely but the large increase in the premium was not expected.

Angela Hurst

William Russell

11 months ago

Thank you for your positive review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.

Ulasan produk

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 28/08/2023

I would recommend.

Angela Hurst

William Russell

11 months ago

Thank you for your positive 5 star review. If you do recommend our company to any of your friends, family or colleagues, please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here: https://www.william-russell.com/members/refer/. Thanks again for your feedback.

Pelanggan Tepercaya

11 months ago

Tanggal pembelian: 07/10/2023

Personable service with people that actually care. Received follow up emails on how my daughter was recovering and provided assurances on coverage.

Angela Hurst

William Russell

11 months ago

Thank you so much for your positive 5* review! It's nice to hear that the team have been in close contact with you to help you through a difficult time. We're here any time you need us!

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Belum menerima undangan ulasan?

Tentang William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

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Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

William Russell Ulasan

Protection New MemberGood value for money, hope to hold the policy for years to comeUlasan lainnya tentang produk ini (77)Lihat Situs Web Produk

Health Renewing MemberAffordable and competitive pricing structure that fit our needs.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Health Renewing MemberRenewed without any problemUlasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Health Renewing MemberSee previous explanation.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Health Renewing MemberThere are three costs: (A) the cost of the annual plan, (B) the cost of the loss of the no claims bonus, (C) the initial cost of any treatment that ne...Ulasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Health Renewing MembercccbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbUlasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Health Renewing MemberReliable & friendly care.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

Bagaimana kami menangani ulasan palsu?