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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

124

37

6

1

4

172

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 07/06/2023
It wis easy to communicate with William Russel and I feel trust in service.
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Angela Hurst
William Russell
1 year ago
Thank you for your positive 5* review of your Protection Plan renewal, we're happy to hear you have trust in our services, please do let us know should you ever require our help!
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 29/06/2023
I am using William Russell as a US expat and so far, it has been a great experience. I haven't had to make a claim yet and hopefully don't have to any time soon.
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Angela Hurst
William Russell
1 year ago
Thanks for your 5 start review and kind comments. We're always here should you need us. Please do get in touch and thank you again for renewing your Protecton Plan with us!
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Andrew Luscombe
1 year ago
Tanggal pembelian: 07/07/2023
Apa yang dikatakan Andrew Luscombe tentang William Russell:
fantstatic responsiveness and very clear in answering questions thank you
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Angela Hurst
William Russell
1 year ago
Thank you for your 5* positive review. We're happy to have been able to answer your queries and set your mind at ease. Welcome aboard, we are happy to have you as a new health plan member!
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 30/06/2023
Long time to get response back. Personnel not very kind.
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. If you wish to discuss this further, please contact me at contact@william-russell.com.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 30/06/2023
25 minutes to get someone on the phone, then went through a 3rd party, which is definitely not what you are saying on your blog (I know, they asked which insurance I use) and then 10 more minutes of q
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that on this occasion the claims process has not been satisfactory for you. We strive to deliver excellent quality customer care at all times - the claims process should be easy and straight forward. Your comments have been passed to our claims team and they will be in touch with you shortly. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 28/06/2023
Professional, responsive and efficient
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5* review of your Personal Health Plan renewal. We're pleased to have helped and are so pleased to hear that you remain happy with the service you have received.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 20/06/2023
Rodney Beeton, Financial Consultant with Infinity Solutions in Phnom Penh, Cambodia is a wonderful individual with a great personality. Communicating and interacting with him made my experience very p
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5* review. My colleague who has been helping you set up your new Health policy has passed your comments to your servicing broker. We're happy to have you on board as a William Russell member.
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Jerry Raymon Carter
1 year ago
Tanggal pembelian: 21/06/2023
Apa yang dikatakan Jerry Raymon Carter tentang William Russell:
Sofar good service level!
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive review and feedback. We're happy to have you with us as a protection plan member for another year and are here should you need us!
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 15/06/2023
I have been using your plan since 2016 already. Satisfied with the service and price.
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5* review, we're happy to have you as a member and are pleased to have helped you renew for another year!
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 22/06/2023
Very helpful customer service.
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Angela Hurst
William Russell
1 year ago
Thank you for your 5* positive review. We are so pleased to hear how happy you are with the service that you have received. Thank you again for leaving us your feedback.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.