Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

William Russell Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/william-russell-ltd | Feefo

Menampilkan seluruh 1,318 ulasan

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 27/05/2023

Everything has gone smoothly, communication has been good through the mediator on the Estonian side.

Angela Hurst

William Russell

1 year ago

Thank you for your 5* positive review. We're pleased to hear that your renewal has been processed smoothly and that you remain happy with the service you have received.

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 26/05/2023

Service was tailored to my needs, with prompt responses to emails and customized customer services.

Angela Hurst

William Russell

1 year ago

Thank you for your 5* positive review. We're happy to have you with us as a William Russell member and are pleased to hear that we have met your needs with our customer service. Thanks again for taking the time to leave us your feedback.

Ulasan produk

Paulo Barros

1 year ago

Tanggal pembelian: 22/05/2023

Apa yang dikatakan Paulo Barros tentang William Russell:

Efficient services being provided through my advisor

Angela Hurst

William Russell

1 year ago

Many thanks for your positive 5 star review. We are delighted to hear how pleased you are with the service that you have received. Thank you again for leaving us your feedback.

Ulasan produk

Reymundo Claveria

Central city condo room 1-a, dagon township Yangon Myanmar

1 year ago

Tanggal pembelian: 26/05/2023

Apa yang dikatakan Reymundo Claveria tentang William Russell:

Outstanding service we can grantee their commitments

Angela Hurst

William Russell

1 year ago

Many thanks for taking the time to contact us with your positive 5* feedback. We are so pleased to hear that you remain happy with the service you have received.

Neil Withey

1 year ago

Tanggal pembelian: 22/05/2023

Apa yang dikatakan Neil Withey tentang William Russell:

Very Disappointed. After loyally paying a significant premium for the past 10 years this year when threatening to cancel due to the unaffordability of the policy the agent informed me that the policy

...

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Angela Hurst

William Russell

1 year ago

Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We strive to deliver quality service and excellent medical cover for all our customers, all the time. If this has not been delivered, we would really like to understand more about your experience and how we can improve this going forward. It's worth noting that our African Zones (4 and 5) have only been available since 2022. If you are happy to discuss this further, please can you contact me at contact@william-russell.com. Thank you again for getting in touch.

Ulasan produk

Stephen Bernard Smith

Gaborone

1 year ago

Tanggal pembelian: 17/05/2023

Apa yang dikatakan Stephen Bernard Smith tentang William Russell:

Renewal was prompt, but increase was high and agent only then suggested, after 10 years, that we cover for Africa only, where we live. so for 10 years we been paying worldwide rate where we didn't hav

...

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Angela Hurst

William Russell

1 year ago

Thank you for taking the time to leave us your feedback. Our African Zones of cover (Zonea 4 and 5) have only been available since 2022. If you wish to discuss your recent renewal, please do contact me at contact@william-russell.com. Many thanks again for getting in touch.

Ulasan produk

Mitch B

Phuket, Thailand

1 year ago

Tanggal pembelian: 16/05/2023

Apa yang dikatakan Mitch B tentang William Russell:

I chose William Russell because they had a very clear message throughout their marketing that spoke to my needs specifically as an expat. I was impressed with their online quoting experience which was

...

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Angela Hurst

William Russell

1 year ago

Many thanks for your 5 star positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our teams. We sincerely thank you again for taking the time to comment.

Ulasan produk

Adrian Gearing

1 year ago

Tanggal pembelian: 03/06/2023

Apa yang dikatakan Adrian Gearing tentang William Russell:

Always consistently good service over the years i have been with William Russell.

Angela Hurst

William Russell

1 year ago

Many thanks for your positive feedback. We are happy to have you with us, it's great to know you feel supported and secure!

Ulasan produk

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 05/01/2023

Professional team by giving advices and explanation to assist with client's enquiries.

Angela Hurst

William Russell

1 year ago

Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received from us, we are always happy to help!

Ulasan produk

Pelanggan Tepercaya

1 year ago

Tanggal pembelian: 13/05/2023

Timely service....but needs to give customer information beforehand about existing and new products.

Angela Hurst

William Russell

1 year ago

Many thanks for your feedback which we very much appreciate. We do try to keep our customers informed through our changes documents issued at renewal and please do keep an eye on our website for any important information.

Ulasan produk

Belum menerima undangan ulasan?

Tentang William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

William Russell Ulasan

Protection Renewing MemberThe insurance policy matches what I requested.Ulasan lainnya tentang produk ini (77)Lihat Situs Web Produk

Protection Renewing MemberNo surprises in the renewal offerUlasan lainnya tentang produk ini (77)Lihat Situs Web Produk

Health Renewing MemberThe agent oversold for 10 years for a product that when threatening to remove they reduced. There have been no "no-claim"bonus's or reductions. 10 y...Ulasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Health Renewing MemberSee my comments above, we have been charged the wrong rate for the past 10 years, didn't need worldwide cover.Ulasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Health New MemberI am very happy with my purchaseUlasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Protection Renewing MemberAlways great experience and servicesUlasan lainnya tentang produk ini (37)Lihat Situs Web Produk

Health Renewing MemberAffordable health plan based on client's need.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Protection Renewing MemberUpdated on time about renewalUlasan lainnya tentang produk ini (77)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

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