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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
OJ
Olivier Joseph de Jong
1 year ago
Tanggal pembelian: 11/01/2022
Apa yang dikatakan Olivier Joseph de Jong tentang William Russell:
Being a` client for years we still receive the same responses and always have to,request for the renewal documents. No loyalty rebate or additional add on coverage. Ypu know you are the market leader
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that you are disappointed with the service you have received from us. We aim to issue all customer renewals 4-6 weeks prior to the renewal date. If we have not delivered on this and you have needed to chase us, please do get in touch as we would really like to understand more about your experience and how we can improve this going forward. If you are happy to discuss this further, please can you contact me at contact@william-russell.com.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 11/10/2022
Great service. Patient start. Effortless processing.
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Angela Hurst
William Russell
1 year ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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Michael Land
1 year ago
Tanggal pembelian: 11/01/2022
Apa yang dikatakan Michael Land tentang William Russell:
I can never fault the service from William Russell. Been an expat in Africa for years and they have always looked after me!
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Angela Hurst
William Russell
1 year ago
Thank you for taking the time to contact us with your positive 5* review and feedback. We are so pleased to hear that you remain happy with the service you have received and that you are being well looked after.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 11/01/2022
They kept in contact with me all the time and suggested different approach for payment.
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Angela Hurst
William Russell
1 year ago
Thank you for your positive review of your Personal Health Plan renewal. We're glad to have been able to assist with your renewal and that you have remained a WR member, we are here any time you need us!
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 11/01/2022
The communication between hospital administration and Russell was excellent. Very prompt payments. Friendly and helpful service personell.
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive review and comments. It's good to see that your claims have been dealt with for you so efficiently and that you have found the service to be friendly and helpful. We look forward to having you as a William Russell member for the coming year.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 26/10/2022
I corresponded with Mr Canham, Mr Holden, and Rachael Wilkins on my questions before applying for full coverage. I found all 3 to be most helpful,efficient, and professional. They all contributed to m
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Angela Hurst
William Russell
1 year ago
Thanks so much for your positive 5* review. Your comments have been passed to the team and they're so pleased to have helped you find a new Personal Health Plan to suit your requirements. We're always here, should you need us.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 26/10/2022
Always prompt and overall great to communicate with.
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Angela Hurst
William Russell
1 year ago
Thanks for your positive 5* review of your Personal Health Plan renewal. We're always here should you ever need us, just drop us a line! Thank you again for taking the time to leave us your feedback.
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 19/10/2022
提供服務令人感覺即時有效率,是一個非常棒的服務體驗!
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Angela Hurst
William Russell
1 year ago
非常感谢您的 5* 好评,我们很高兴您选择 William Russell 作为您的新个人健康计划,我们很高兴您加入!
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Sattar Hanif
1 year ago
Tanggal pembelian: 11/10/2022
Apa yang dikatakan Sattar Hanif tentang William Russell:
Good Efficient Service.
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Angela Hurst
William Russell
1 year ago
Thanks for your positive review and comments. We're happy to have you on board as a new Health Plan member!
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Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 24/10/2022
Great communication and sufficient offering of available plans that met our needs as full-time travelers.
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Angela Hurst
William Russell
1 year ago
Thanks so much for your 5* review and comments. We're happy to hear you've found a plan to meet your needs and we look forward to covering you for the coming year. Please do get in touch should you ever need us!
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Mengapa ulasan Feefo tepercaya?

Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.