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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
1 year ago
Tanggal pembelian: 05/10/2022
Excellent customer service and assistance. Special thanks to Megan & Dannii.
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Angela Hurst
William Russell
1 year ago
Thanks so much for your 5* positive review. We're so happy to have you on board as a William Russell member and your lovely comments have been sent to Dannii and Megan!
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Urs Capol
1 year ago
Tanggal pembelian: 03/10/2022
Apa yang dikatakan Urs Capol tentang William Russell:
So far always efficient answers. Otherwise i can not comment as i never made a claim..
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Angela Hurst
William Russell
1 year ago
Many thanks for your positive 5* review of your Personal Health Plan renewal, we're glad to have you with us for another year!
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Samantha Capol
1 year ago
Tanggal pembelian: 03/10/2022
Apa yang dikatakan Samantha Capol tentang William Russell:
Answer mails fast and clear.Much appreciated.
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Angela Hurst
William Russell
1 year ago
Many thanks for your 5* positive review. We're happy to have helped you with your Personal Health Plan renewal!
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Pelanggan Tepercaya
2 years ago
Tanggal pembelian: 21/07/2022
There was a very large increase in premium following a claim. It was not clear how the amount of the new premium had been arrived at.
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Angela Hurst
William Russell
2 years ago
Thank you for your feedback. We understand your concerns regarding increases in premiums, this is a greater issue affecting the medical insurance industry as a whole. We are constantly looking at ways that we can provide a comprehensive but affordable cover to our customers. Please do contact us at contact@william-russell.com should you wish to discuss your policy premium further.
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Pelanggan Tepercaya
2 years ago
Tanggal pembelian: 23/07/2022
Quick process
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review. We're happy to have you with us as a member and are here any time you need us.
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Stephen Bruce Fleming
2 years ago
Tanggal pembelian: 18/07/2022
Apa yang dikatakan Stephen Bruce Fleming tentang William Russell:
Over 12 years of excellent service has contributed to my continued loyalty and satisfaction with William Russell company. Thank you.
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Angela Hurst
William Russell
2 years ago
Thank you for your 5* positive review and for being a William Russell member for so many years! We're so pleased to have you on board and are more than happy to help any time you need us.
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Pelanggan Tepercaya
2 years ago
Tanggal pembelian: 22/07/2022
Great customer service experience
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review. We're pleased to see that you've received great service while setting up your new protection plan, we hope you have peace of mind knowing your cover is in place.
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Pelanggan Tepercaya
2 years ago
Tanggal pembelian: 20/07/2022
very efficient renewal
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Angela Hurst
William Russell
2 years ago
Many thanks for your positive 5* review. We're happy to have helped you renew your Personal Protection Plan for another year, happy to have you on board.
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Pelanggan Tepercaya
2 years ago
Tanggal pembelian: 22/07/2022
I don't like having to pay first. Sometimes my hospital bills are very high and I have had to borrow money to pay.
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Angela Hurst
William Russell
2 years ago
Many thanks for providing your feedback. Your comments have been passed to our claims team for review, we appreciate you taking the time to let us know about your experience and always appreciate the chance to look at our processes.
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Pelanggan Tepercaya
2 years ago
Tanggal pembelian: 07/05/2022
Everything was smooth and clear, easy process and competitive pricing
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Angela Hurst
William Russell
2 years ago
Thanks so much for your positive 5* review and comments. We're happy to have you on board with your new Personal Health Plan and we're here any time you should need us, just drop us an email or call!
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.