Bagaimana ulasan Feefo dikumpulkan?

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Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

William Russell Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/william-russell-ltd | Feefo

Menampilkan seluruh 1,318 ulasan

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 15/07/2022

The plan purchase or rather extention of my plan deserves 5 stars ! Sales personnel very accommodating. But I notice , that service is now a lot slower than it used to be! Maybe I was just very lucky

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Angela Hurst

William Russell

2 years ago

Many thanks for your review and comments. We're so happy to have you with us for another year and look forward to helping you when our services are needed.

Ulasan produk

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 04/08/2022

I like the attention via email, and also the speed at which reimbursements are made. However, having to scan and send receipts via email is VERY annoying and backwards. You should consider an web-app

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Angela Hurst

William Russell

2 years ago

Many thanks for your review and comments. Your feedback has been sent on to our claims team manager, we are always looking for ways to improve our services and our customer's comments are invaluable. Thanks again for taking the time to respond.

Ulasan produk

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 07/07/2022

Renewal very fast and easy.

Angela Hurst

William Russell

2 years ago

Many thanks for your 5* review and comments. We're happy to have you with us for another year!

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 07/01/2022

Quality feedback on queries with a very good response time

Angela Hurst

William Russell

2 years ago

Thank you for your 5* feedback! We're happy to be of assistance and are here should you need us. Thanks for getting in touch!

Ulasan produk

Arouny Sakulku

Vientiane, Laos

2 years ago

Tanggal pembelian: 02/08/2022

Apa yang dikatakan Arouny Sakulku tentang William Russell:

This is the second time I have made a claim. Maggie Robinson who as assigned to my claim was very helpful from the time of my son's hospital admittance to the processing of the claim. The processing o

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Angela Hurst

William Russell

2 years ago

Many thanks for your 5* review and kind comments. Your feedback has been passed on to the team who are thrilled to hear they've helped in a time of need. Please do get in touch should you ever need us.

Ulasan produk

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 29/06/2022

Their life insurance plan perfectly fit my needs as an Expat not sure where I’m going to be in five years. I would definitely recommend this plan to anyone in a similar situation.

Angela Hurst

William Russell

2 years ago

Thank you so much for your positive 5* review and comments. We're so pleased we've been able to help you with a new protection plan which meets your need. Please do recommend us to your family, friends and colleagues and be sure to make the most of our recommend a friend incentive!

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 07/01/2022

Super quick update to policy, without additional charges.

Angela Hurst

William Russell

2 years ago

Many thanks for your 5* positive review. We're glad to see your Life plan renewal has gone through quickly for you, maintaining your protection for a further year.

Jerry Raymon Carter

2 years ago

Tanggal pembelian: 21/06/2022

Apa yang dikatakan Jerry Raymon Carter tentang William Russell:

Sofar meeting my expectations

Angela Hurst

William Russell

2 years ago

Many thanks for your positive review and comments, we're happy you have found a plan to suit your needs and we're happy to have you as a William Russell Protection plan member.

Pelanggan Tepercaya

2 years ago

Tanggal pembelian: 22/06/2022

Top notch!

Angela Hurst

William Russell

2 years ago

Thank you for your positive 5* review and comments. We're happy to see you are pleased with your Personal Health plan and have renewed with us for another year. We're pleased to have you on board!

Ulasan produk

Nicolas Fenoy

2 years ago

Tanggal pembelian: 05/01/2022

Apa yang dikatakan Nicolas Fenoy tentang William Russell:

Atiende a mis consultas de manera rápida y efectiva

Angela Hurst

William Russell

2 years ago

Muchas gracias por su revisión positiva de 5*. ¡Nos alegra que esté satisfecho con su plan y le damos la bienvenida como miembro de William Russell por un año más!

Ulasan produk

Belum menerima undangan ulasan?

Tentang William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

William Russell Ulasan

Healthcare RenewalVery accommodating sales personnel!Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Healthcare RenewalNo problems in this part of the process.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Healthcare RenewalPlease see previous commentUlasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Healthcare RenewalWilliam Russell's renewal process is very efficient. Reminders are sent well in advance and the invoice is clearly itemised.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Healthcare RenewalTop notch service! Highly recommended.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Healthcare RenewalProcucto de primera calidadUlasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

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