Bagaimana ulasan Feefo dikumpulkan?

Kami mengumpulkan umpan balik secara independen atas nama bisnis yang bekerja sama dengan kami. Platform kami hanya menjangkau pembeli yang terverifikasi, jadi Anda bisa yakin bahwa Anda membaca ulasan dari pelanggan yang sebenarnya.

Siapa saja yang dapat menulis ulasan Feefo?

Hanya pelanggan dengan bukti pembelian yang dapat memberikan ulasan Feefo. Kami memastikan hal ini dengan menghubungi pembeli langsung setelah transaksi mereka.

Bagaimana cara kami memverifikasi ulasan?

Kami memverifikasi bahwa ulasan tersebut berasal dari pelanggan asli dengan mencocokkannya dengan penjualan atau transaksi. Orang hanya diundang untuk memberikan ulasan setelah membeli dari bisnis tersebut.

Bagaimana kami menangani ulasan palsu?

Feefo mencegah orang memberikan ulasan palsu karena kami hanya mengundang pembeli terverifikasi untuk memberikan umpan balik.

William Russell Ulasan | Ulasan Layanan Pelanggan untuk https://www.feefo.com/reviews/william-russell-ltd | Feefo

Menampilkan seluruh 1,318 ulasan

Pelanggan Tepercaya

5 months ago

Tanggal pembelian: 16/03/2024

Angela Hurst

William Russell

5 months ago

Many thanks for your 5* positive feedback, we apprecaite you renewing your personal health plan for another year, please do let us know if you need any support.

Ulasan produk

John Pollard

5 months ago

Tanggal pembelian: 15/03/2024

Angela Hurst

William Russell

5 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Ulasan produk

Pelanggan Tepercaya

5 months ago

Tanggal pembelian: 03/04/2024

Angela Hurst

William Russell

5 months ago

Thank you for taking the time to contact us with your positive review. We are so pleased to hear that you remain happy with the service you have received.

Ulasan produk

Costas Milan Cortez

Bangkok

5 months ago

Tanggal pembelian: 03/02/2024

Apa yang dikatakan Costas Milan Cortez tentang William Russell:

The plan that was offered was perfect and met my needs easily with no issues. I felt very confident in my purchase and now have ease of mind for myself and my family.

Angela Hurst

William Russell

5 months ago

Many thanks indeed for your 5* positive review of your onboarding process with us. We're happy to have you as a William Russell member and we're here should you ever need us.

Ulasan produk

Pelanggan Tepercaya

5 months ago

Tanggal pembelian: 03/01/2024

Fast and accurate

Angela Hurst

William Russell

5 months ago

Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us.

Ulasan produk

William Forwood

5 months ago

Tanggal pembelian: 26/02/2024

Apa yang dikatakan William Forwood tentang William Russell:

I have never had a problem when using William Russell. Thwey are quick to respond when required.

Angela Hurst

William Russell

5 months ago

Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.

Ulasan produk

Andrew Robert Head

5 months ago

Tanggal pembelian: 28/02/2024

Apa yang dikatakan Andrew Robert Head tentang William Russell:

It was good

Angela Hurst

William Russell

5 months ago

Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.

Ulasan produk

Pelanggan Tepercaya

6 months ago

Tanggal pembelian: 14/02/2024

Still to be tested

Angela Hurst

William Russell

6 months ago

Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our claims team are always on hand to assist you along the way should you ever have the need to claim. Thank you again for taking the time to comment.

Pelanggan Tepercaya

6 months ago

Tanggal pembelian: 26/02/2024

Premium keep increasing. It has no accurate l caused for premium increasing.

Angela Hurst

William Russell

6 months ago

Thank you for your review and comments. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.

Ulasan produk

Heather Penstone

6 months ago

Tanggal pembelian: 18/02/2024

Apa yang dikatakan Heather Penstone tentang William Russell:

When we joined 20 years ago we were unaware that if we claimed the amount we pay monthly would increase according to our age. I have not yet claimed, but now that I am 84 this year, if I dare claim

...

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Angela Hurst

William Russell

6 months ago

Thank you for your review and comments. I'm sorry to read that you were unaware of the rules regarding our historical no claim incentive. I have checked that our renewal invites from 2004 did confirm that in the event of a claim, the discount would be lost. I'm sorry if this was not clear but thank you for bringing this to our attention.

Belum menerima undangan ulasan?

Tentang William Russell

William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.

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+44 (0) 1276 486 477

William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Apa itu Trusted Service Awards

Mengapa ulasan Feefo tepercaya?

Pelajari lebih lanjut tentang Feefo

William Russell Ulasan

Health Renewing MemberEfficient service, good advice.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Health Renewing MemberUlasan lainnya tentang produk ini (114)Lihat Situs Web Produk

Protection Renewing MemberUlasan lainnya tentang produk ini (77)Lihat Situs Web Produk

Protection New Memberquick and helpful. Easy to do on my own and whenever I had questions they were quick to respond.Ulasan lainnya tentang produk ini (77)Lihat Situs Web Produk

Health Renewing MemberUlasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Health Renewing MemberI think I am getting good value for moneyUlasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Health Renewing MemberI think it is good. Really good.Ulasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Health Renewing MemberNot recommended for new premiumUlasan lainnya tentang produk ini (177)Lihat Situs Web Produk

Bagaimana ulasan Feefo dikumpulkan?

Siapa saja yang dapat menulis ulasan Feefo?

Bagaimana cara kami memverifikasi ulasan?

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