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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 18/12/2019
They were efficient on the occasions that we needed something. The premium increase this year was reasonable. We have been with them for more than twenty years.
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Natalie Harris
William Russell
4 years ago
Thank you for taking the time to provide this valuable 5* feedback and for being a William Russell customer for so many years! We are delighted to hear you are happy with the service you have received from us and are very happy to have you with us.
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AU
Aare Udras
4 years ago
Tanggal pembelian: 12/12/2019
Apa yang dikatakan Aare Udras tentang William Russell:
I will recommend
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Natalie Harris
William Russell
4 years ago
Many thanks for your positive feedback. We are very happy to hear that you would recommend us!If you do recommend us to anyone, please do take advantage of our 'Recommend a Friend' feature. You can find full details here:- https://www.william-russell.com/recommend-a-friend/.
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Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 12/10/2019
Aunque, afortunadamente, no lo he usado, los servicios entregados por la compania, me mantienen seguro ante cualquier eventualidad que me pueda suceder, esto relaja el dia a dia.
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Natalie Harris
William Russell
4 years ago
Muchas gracias por tu comentario de 5 *. Nos complace saber que se siente seguro al tener un plan de seguro médico de William Russell. Deseamos brindar un servicio profesional pero atento a nuestros clientes en todo momento, nuestro equipo siempre está aquí para ayudarlo en caso de que lo necesite. Agradecemos sus valiosos comentarios.
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MM
Matthew Maudlin
4 years ago
Tanggal pembelian: 12/12/2019
Apa yang dikatakan Matthew Maudlin tentang William Russell:
Renewal of health insurance was handled efficiently. Thank you.
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Natalie Harris
William Russell
4 years ago
Thank you for your generous rating and comments. We sincerely value your feedback and are very pleased to hear that the renewal of your international health insurance policy was handled efficiently. Thank you for remaining a customer of William Russell and we appreciate you taking the time to contact us.
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Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 12/10/2019
The renewal notice came late, but the company gave me ample time to submit said renewal. The renewal process itself was hassle free.
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Natalie Harris
William Russell
4 years ago
Many thanks for your 5 star positive review. We are very pleased to hear that you found the renewal process hassle free and apologise for the late renewal notice. We do our absolute best to ensure renewal invitations are sent out with plenty of notice but if an unexpected delay does happen, we are more than happy to allow extra time in order for our customers to review their offer. Thanks for renewing your William Russell plan and we sincerely appreciate you taking the time to leave us your comments.
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Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 29/11/2019
Quick, clear explanations.
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Natalie Harris
William Russell
4 years ago
Many thanks for your 5 star positive review. We are pleased to hear that you have renewed your William Russell international health insurance policy and that your experience has been positive. Thank you again for leaving us your feedback.
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KD
Keith Phillip Dukes
4 years ago
Tanggal pembelian: 12/10/2019
Apa yang dikatakan Keith Phillip Dukes tentang William Russell:
Usually very efficient - although this year I paid my 12th December renewal on the 20th November and only received my new documents on the 13th December
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Natalie Harris
William Russell
4 years ago
Thank you for taking the time to leave us your comments. We are sorry to hear of the delay in receiving your documents this year. If you do pay in advance of your renewal and wish to receive your documents immediately, please do get in touch with your account handler in our Policy Services team who will be happy to send them straight away. Thanks again for getting in touch, we do appreciate you remaining a William Russell customer.
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OH
Omari Jamal Headley
4 years ago
Tanggal pembelian: 12/10/2019
Apa yang dikatakan Omari Jamal Headley tentang William Russell:
The entire experience from the beginning to the end was great. Email responses were quick and the information was understandable during the enrollment period. Each person I spoke with was helpful and
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Natalie Harris
William Russell
4 years ago
Thank you for taking the time to contact us with your 5* positive feedback. We are so pleased to hear that you were happy with the service you received while setting up your new plan. We're more than happy to help! Thank you for taking out a William Russell Life Insurance plan and we do appreciate you getting in touch with your comments.
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Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 12/12/2019
Yes I would recommend.. Tarren was very friendly, prompt and helpful It was my first time dealing with health insurance which made me uncomfortable, but the process made it easier
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Natalie Harris
William Russell
4 years ago
Many thanks for your 5* review and excellent comments. Tarren was delighted to hear that you were happy with the help she gave you and that she was able to ease your concerns while dealing with your insurance. We thank you for being a William Russell customer and if you do recommend us to anyone, please do take advantage of our 'Recommend a Friend' feature. You can find full details here:- https://www.william-russell.com/recommend-a-friend/.
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GO
Gregory Orton
Shanghai, China
4 years ago
Tanggal pembelian: 12/02/2019
Apa yang dikatakan Gregory Orton tentang William Russell:
The whole insurance industry needs disruption. Your entire model is derived from confusing, extensive, unnecessary terms and conditions scaring people into getting higher levels of cover because they'
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Natalie Harris
William Russell
4 years ago
Thank you for taking the time to leave us your comments. We do understand that health insurance can be confusing with a particular focus on terms and conditions. Whilst we are obligated to provide this information in full to anyone insured with us, we do try to stay away from using insurance 'jargon' in our documentation and to make sure it's clear and concise. Our team here know our policies very well and are more than happy to spend time talking to our customers making sure that the cover offered and chosen is understood completely. If you'd like to discuss your policy further, please do get in touch with us anytime.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.