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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

127

37

6

1

4

175

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
JS
Joe Eka Santoso
7 months ago
Tanggal pembelian: 30/12/2023
Apa yang dikatakan Joe Eka Santoso tentang William Russell:
excellent support, professional, have been with WR more than 12 years without any problem with claims, payment on claims within acceptable time. great staff, communicative.
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Angela Hurst
William Russell
7 months ago
Thank you for taking the time to provide this valuable feedback and for being a William Russell customer for many years! We are glad to hear you are happy with the service you have received from us so far. Our teams are always here to help whatever the situation so please do get in touch if you need our assistance.
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Pelanggan Tepercaya
7 months ago
Tanggal pembelian: 28/12/2023
Everything is good!
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Angela Hurst
William Russell
7 months ago
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us.
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Johan Herb Miedema
7 months ago
Tanggal pembelian: 30/12/2023
Apa yang dikatakan Johan Herb Miedema tentang William Russell:
Good customer service, quick responses and feedbacks. Refunds are done reasonably efficient and quick as well. Problem is that it's very expensive. Not sure if I will continue this for years to come
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Angela Hurst
William Russell
7 months ago
Thank you for your review and feedback. We are grateful you have taken the time to contact us and we’re pleased to hear that you are happy with the service you have received from us. We understand your point regarding the cost of cover which is a concern affecting the medical insurance industry as a whole, please understand that we constantly look at ways that we can provide a comprehensive but affordable cover to our customers.
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RH
Rowland Gordon-Hughes
7 months ago
Tanggal pembelian: 27/12/2023
Apa yang dikatakan Rowland Gordon-Hughes tentang William Russell:
Follow up on issue great. I itial proble.m never communicated which was very poor
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Angela Hurst
William Russell
7 months ago
Many thanks for taking the time to leave us your comments. I'm sorry to heat there has been an issue in renewing your plan but am pleased to hear that the follow up has been good. Please do get in touch should you need any further assistance.
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Pelanggan Tepercaya
7 months ago
Tanggal pembelian: 30/12/2023
Já trabalho há alguns anos com a WR e têm sido bastante prestativo. Nem sempre muito claros no processo mas comunicam bem e são relativamente claros
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Angela Hurst
William Russell
7 months ago
Obrigado por nos contatar com seu feedback positivo. Ficamos muito satisfeitos em saber que você continua satisfeito com o serviço recebido.
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Nicolas Antonio Saade
7 months ago
Tanggal pembelian: 18/12/2023
Apa yang dikatakan Nicolas Antonio Saade tentang William Russell:
The plans are very good. The service is excellent, with very prompt reimbursement after submission of a claim. What is needed is world-wide cover, for all plans, inclusive of USA, with restriction o
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Angela Hurst
William Russell
7 months ago
Many thanks for your 5 star review. We are delighted to hear how pleased you are with the service that you have received and we appreciate your comments and suggestions. Thank you again for leaving us your feedback.
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TN
Thomas Nowak
7 months ago
Tanggal pembelian: 18/12/2023
Apa yang dikatakan Thomas Nowak tentang William Russell:
Service is very efficient, and communication works well. Thank you
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Angela Hurst
William Russell
7 months ago
Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received so far. We do our absolute best to ensure we provide a professional yet caring service at all times, our policy and claims teams are always on hand to assist you along the way. Thank you again for taking the time to comment.
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Pelanggan Tepercaya
7 months ago
Tanggal pembelian: 27/12/2023
Excellent service
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Angela Hurst
William Russell
7 months ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that you remain happy with the service you have received.
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Pelanggan Tepercaya
8 months ago
Tanggal pembelian: 23/12/2023
En 2023 je n’ai pas ‘utilisé’ mon assurance santé, par contre lors du renouvellement, l’équipe a été à l’écoute , patiente et comprehensive lors du paiement .
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Angela Hurst
William Russell
8 months ago
Merci beaucoup pour votre avis positif 5* sur le renouvellement de votre plan de santé personnel. Nous sommes heureux de vous compter parmi les membres de WR et nos équipes de services de réclamations et de politiques sont là si vous avez besoin de nous. Merci encore d'avoir pris le temps de nous laisser votre avis.
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Nicolas Bryan Bentley
8 months ago
Tanggal pembelian: 18/12/2023
Apa yang dikatakan Nicolas Bryan Bentley tentang William Russell:
Efficient, timely and friendly execution
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Angela Hurst
William Russell
8 months ago
Many thanks for your 5 star review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.