Merchant Logo

William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 11/06/2019
The service was prompt, straight forward and clear. All questions were answered directly with any paperwork being simple to work through.
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you very much for your 5 star review! We are very pleased to hear that you found our service to be straight forward and prompt. We do our absolute best to ensure we provide a professional yet caring service at all times so it's great to hear when we have gotten it right. Thanks again for taking the time to comment.
0
Bagikan
MF
Michael Franklin
BANGKOK
4 years ago
Tanggal pembelian: 11/10/2019
Apa yang dikatakan Michael Franklin tentang William Russell:
GREAT SERVICE AND PROMPT ATTENTION TO THE APPROVAL PROCESS FOR MY PERSONAL NEED FOR MY SURGERY
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you for taking the time to provide this valuable 5* feedback. We are glad to hear you were happy with the service you received from our claims team. Should you ever need to use your insurance again in the future, our team is always here to help whatever the situation so please do get in touch if you need our assistance and thanks again for your comments.
0
Bagikan
JL
Jonas Lander
Jakarta
4 years ago
Tanggal pembelian: 11/08/2019
Apa yang dikatakan Jonas Lander tentang William Russell:
As an expat, I'm generally satisfied with the services received from WR, And recently renewed my policy again after being a loyal client for two decades. One can always question justifications for any
...
Read all
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you for taking the time to contact us with your positive feedback. We are pleased to hear that you are satisfied with the service you've received from both our policy and claims teams. We're more than happy to help and happy to have you as a customer! Thank you again for getting in touch.
0
Bagikan
Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 08/12/2019
Still underinsured due to an underwriting process, that's nothing less of discrimination shrouded in bureaucracy and a lack of transparency. William Russell is, one year later, still a) unable to give
...
Read all
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you for taking the time to get in touch and leave us your feedback. We are sorry to hear that your experience with our underwriting process has not been satisfactory. If you wish to discuss this further, please send your telephone number and a convenient time to enquiries@william-russell.com and a member of our team will be in contact.
2
Bagikan
BW
Brook Wiers
4 years ago
Tanggal pembelian: 30/10/2019
Apa yang dikatakan Brook Wiers tentang William Russell:
It is easy to reach them. They are responsive on the phone and pick up quickly. They are always polite. They make it easy to get business done and have rules that make sense.
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you very much for your 5 star review! We are very pleased to hear you are happy with the service you have received. We do our absolute best to ensure we provide a professional yet caring service at all times. Thank you again for taking the time to comment.
0
Bagikan
GR
Gregory Rastello
4 years ago
Tanggal pembelian: 11/06/2019
Apa yang dikatakan Gregory Rastello tentang William Russell:
Easy to buy thanks to the broker
Merchant Logo
Natalie Harris
William Russell
4 years ago
We are very pleased to hear that you had a positive experience buying our insurance using your broker. Thank you for taking the time to leave us your comments.
0
Bagikan
Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 11/01/2019
The service is prompt and my queries are always answered. Advice is forthcoming and helpful.
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you for taking the time to provide your valuable feedback and for being a William Russell customer for many years! It's great to hear that you are so pleased with the service you have received from us and we are really happy to have you with us.
0
Bagikan
EJ
Erik Janson
4 years ago
Tanggal pembelian: 30/10/2019
Apa yang dikatakan Erik Janson tentang William Russell:
Yes
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you very much for your 5* rating, we do appreciate you taking the time to get in touch with us.
0
Bagikan
Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 26/10/2019
It was OK.
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you for taking the time to leave us your comments. We sincerely value your feedback and strive to deliver excellent quality customer care at all times. If we have not achieved that for you on this occasion, we'd really love to hear how we can improve your experience with us. If you are happy to give us your thoughts directly, please do get in touch - you can contact us at enquiries@william-russell.com.
0
Bagikan
Pelanggan Tepercaya
4 years ago
Tanggal pembelian: 22/10/2019
Fast and informative.
Merchant Logo
Natalie Harris
William Russell
4 years ago
Thank you for taking the time to contact us with your 5* positive feedback. We are pleased to hear that you are happy with the service you've received from us, we're more than happy to help!
0
Bagikan
Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
Read all
William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
Award

Feefo Trusted Service Awards

Penghargaan independen kami memberikan pengakuan kepada merek terbaik untuk layanan pelanggan. Pemenang ditentukan berdasarkan peringkat yang diterima dari pelanggan mereka.

Mengapa ulasan Feefo tepercaya?

Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.