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William Russell Ulasan

Dinilai
Sangat baik

Independent provider of international health, life & income protection insurance.

Layanan
4.6
/5
Produk
4.5
/5

5

4

3

2

1

123

37

6

1

4

171

peringkat selama setahun terakhir

Menampilkan seluruh 1,318 ulasan
Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 06/01/2019
Great service, quick to reply, very happy!
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Angela Hurst
William Russell
5 years ago
Many thanks for your 5 star positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team while administering your new Global Health Plan. We sincerely thank you again for taking the time to comment.
0
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RF
Richard Faulkner
5 years ago
Tanggal pembelian: 30/05/2019
Apa yang dikatakan Richard Faulkner tentang William Russell:
I would recommend WR and will use them again. Local agent has been good and responsive
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Angela Hurst
William Russell
5 years ago
Thank you for your comments and 5* positive review! We are so pleased to hear that you are happy with the service you have received from us and especially that you would recommend us. If you do recommend our company to any of your friends, please do take advantage of our 'Recommend a Friend' scheme where you and your friend can receive an Amazon voucher. All the details can be found on our website here: https://www.william-russell.com/recommend-a-friend/. Thanks again for your feedback.
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EL
Erik Jonathan Leijonhufvud
Beijing
5 years ago
Tanggal pembelian: 14/05/2019
Apa yang dikatakan Erik Jonathan Leijonhufvud tentang William Russell:
Prompt and concise response. Happy to stay with William Russell.
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to provide your 5* positive feedback and for being a William Russell Global Health Insurance customer for many years! We are glad to hear you are pleased with the service you have received from us and that you are happy to stay, we're happy to have you with us!
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KI
Kevin John Illston
5 years ago
Tanggal pembelian: 16/05/2019
Apa yang dikatakan Kevin John Illston tentang William Russell:
Very quick to hike rates every blessed year but extremely poor when processing claims. Treat you like a criminal asking for 20+ years of medical referencing from doctors who have since retiured and mo
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to leave us your feedback. We are very sorry to hear that our claims process has not been satisfactory for you. We strive to deliver excellent quality customer care at all times - renewing your policy and claiming medical bills should be easy and straight forward. I have investigated the events of your claim and have contacted you directly with a further explanation of my findings. We do hope that your experience with us going forward is a much more positive one and thank you again for getting in touch with us.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 27/04/2019
Thanks a lot for your excellent service Jarrod s brown
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Angela Hurst
William Russell
5 years ago
Thank you very much for your 5 star positive review! We are very pleased to hear you are happy with the service you have received while renewing your Global Income Protection policy. We do our absolute best to ensure we provide a professional and efficient service at all times, so our administration team will be pleased to read your comments. Thank you again for taking the time to leave us your feedback.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 05/04/2019
There is a lot of info to read through. Some clauses are not clear.
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Angela Hurst
William Russell
5 years ago
Thank you for contacting us with your feedback. We apologise for any issues with unclear wordings, if you can please can you contact me at enquiries@william-russell.com I can further explain anything that remains unclear. We do appreciate you taking the time to let us know of your experience with us
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 05/01/2019
good simple process
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are so pleased to hear that following your Global Income Protection policy renewal, you remain happy with the service you have received. Thanks again for getting in touch!
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 05/04/2019
Great Customer Service
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Angela Hurst
William Russell
5 years ago
Thank you very much for your 5 star positive review! Your comments have been passed on to our administration team who were really pleased to hear of this. We sincerely thank you again for taking the time to comment on your Global Health Insurance renewal.
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Pelanggan Tepercaya
5 years ago
Tanggal pembelian: 25/04/2019
Annual renewal of health insurance done smoothly & efficiently..
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Angela Hurst
William Russell
5 years ago
Many thanks for your 5 star positive review. We are absolutely delighted to hear how pleased you are with the service that you have received from our team. We sincerely thank you again for taking the time to comment about your Global Health Policy renewal.
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FB
Ferris Bye
5 years ago
Tanggal pembelian: 05/01/2019
Apa yang dikatakan Ferris Bye tentang William Russell:
Yes I would recommend and aim to renew next year
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Angela Hurst
William Russell
5 years ago
Thank you for taking the time to contact us with your positive feedback. We are pleased to hear that you remain happy with the service you have received and that you plan to renew your Global Health Insurance policy for another year. We're happy to have you with us! Thanks again for getting in touch.
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
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William Russell House, The Square, Lightwater, Surrey, GU18 5SS, United Kingdom
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Tentang William Russell
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.