Hi there. We understand the rush proctored exam charge is not ideal but this is a charge from Examity, not from Aceable. Please try to schedule them without having to take the exam within 24 hours to avoid this cost.
As for the exam answer issues. Please make sure you are taking the exam on a computer and not your phone. There may be an issue with the format if you are doing so. If you are taking the exam on your computer, and you have time, please share these examples with us at social@aceable.com. This way we can take a look into this issue.