Good Morning,
We are deeply concerned to read that you did not receive any samples. We send all our sample requests first class with Royal Mail. Please could you ring our team on 0800 1777 842 and they will be delighted to help you and investigate this? In light of the current climate, we are working closely with all our couriers to ensure our customers get fully communicated with, as is our standard practice.
Kind Regards,
Go Artificial Grass